Decision-Making in Groups

All teams have to decide how to navigate through the decision-making process. Group decisions may suffer from groupthink, coordination problems, or process losses. This text explains the symptoms of groupthink and provides tools to avoid groupthink. The text will also offer tools and techniques for groups to make better decisions.

Key Takeaway

There are trade-offs between making decisions alone and within a group. Groups have a greater diversity of experiences and ideas than individuals, but they also have potential process losses such as groupthink. Groupthink can be avoided by recognizing the eight symptoms discussed. Finally, there are a variety of tools and techniques available for helping to make more effective decisions in groups, including the nominal group technique, Delphi technique, majority rule, consensus, GDSS, and decision trees.