Organization Design Challenges

Read this article for a practical look at the challenges consultants hired to redesign an organization face. The consultants did not focus on what model they should choose but more on the process or phases of the major steps in the redesign. Any company that wants to redesign its organization will face the same challenges and decision-making points. Thus, it will help to consider how the redesign is undertaken. The first step is to analyze where the organization is currently and then consider whether a new organizational model is needed or if the current one needs to be adjusted.

Key findings

Part 1: Scoping the engagement and preparing the project

The items in this part addressed key activities that are undertaken at the beginning of a project in order to establish the project team, agree on the scope of the project with the client, and create a plan for the work. In the practitioner literature, this step is sometimes called "contracting," referring to the need for a social contract or agreement between consultant and client about how they are going to work together.