Organization Design Challenges

Read this article for a practical look at the challenges consultants hired to redesign an organization face. The consultants did not focus on what model they should choose but more on the process or phases of the major steps in the redesign. Any company that wants to redesign its organization will face the same challenges and decision-making points. Thus, it will help to consider how the redesign is undertaken. The first step is to analyze where the organization is currently and then consider whether a new organizational model is needed or if the current one needs to be adjusted.

Key findings

Part 4: Implementing the new organizational model

The items in this section covered activities that are undertaken in order to implement the selected organizational model. A new organization chart is typically published on the firm's intranet. Implementing the new model depicted on the chart usually involves the establishment of new organizational units and assigning people to the roles in these units. However, as one has usually only discussed the overall model in the design phase, one first needs to operationalize the selected model (e.g., to define new roles, sub-units, and interfaces) before the model can be implemented. In addition, several other changes (e.g., related to governance, metrics, processes, behaviors) may need to be implemented in order to underpin the new organizational model and fulfill the design criteria.