Organization Design Challenges

Read this article for a practical look at the challenges consultants hired to redesign an organization face. The consultants did not focus on what model they should choose but more on the process or phases of the major steps in the redesign. Any company that wants to redesign its organization will face the same challenges and decision-making points. Thus, it will help to consider how the redesign is undertaken. The first step is to analyze where the organization is currently and then consider whether a new organizational model is needed or if the current one needs to be adjusted.

Key findings

Results

The five items in this section were all viewed as moderately to highly challenging (Table 1). The issue that was considered the most challenging is related to evaluation: More than six out of 10 respondents indicated that it is often or always a challenge to evaluate whether the organization has achieved the intended effect (Fig. 8).

Fig. 8 Results for item 25 in the survey

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More than five out of 10 respondents also indicated that it is often or always a challenge to conduct other interventions aimed at changes in knowledge, attitudes, or behaviors to support the new organizational model (Fig. 9).

Fig. 9 Results for item 24 in the survey

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In comparison, the remaining three items in this section - related to operationalization (Q21), staffing of new roles (Q22), and infrastructure (Q23) - were evaluated as moderately challenging.