Superior-Subordinate Developmental Relationships

This case study looks at relationships that have succeeded and failed. When superiors consciously attempt to grow their subordinates, they experience more success when their culture is supportive. The article also looks at the characteristics of the relationships between the manager and the subordinate.

Mentor-protege relationship stages and specific characteristics

Researchers are of the opinion that mentor-protege relationships advance through various stages. Their arguments arc advanced by drawing on the work of McClelland (1975) regarding individual power needs and Erikson's eight ages of man. McClelland (1975) claims that power is the great motivator and suggests that there are four stages in an individual's need for power:

(a) the situation in which aspiring young subordinates with potential (potential proteges) seek more powerful individuals (mentors) within their organization (i.e., incorporation of power from others);

(b) the development of independent power as one grows;

(c) exercising and experiencing power as an impact on others whilst helping them, and

(d) deriving power from a higher authority.

For mentor-protege relationships to function effectively it is important that parties in the dyadic relationship have specific attitudes about their relationship, that they define their role expectations, that they develop trust and openness towards one another, that they have frequent communication, and that proteges accept their mentors' power and influence over them. MacGregor noted that...  'Every encounter between a superior and a subordinate involves learning of some kind for the subordinate'.

Researching superior-subordinate relationships in managerial development Clawson (1979) found the characteristics of effective superiors from whom subordinates learned alot to be as follows: (Table 1).


Table 1 Characteristics of effective superiors

Psychological predispositions

I am people-oriented

I tend to be even-tempered

I have a high tolerance for ambiguity

I value working at and advancing at this company


Perceptions of others

I respect my subordinate's intelligence

I like my subordinates

Perceptions about self

I am a teacher

I should be an example

I should be direct my subordinate's activities

I should give subordinates clear feedback

I should instruct my subordinates

I should not criticize too much


I take time to understand my subordinates by Strolling the Office

Keeping an open door policy

I have an informal interpersonal style

I listen with empathy

I try to give new perspectives by:

Sharing information

Setting high but appropriate standards

Maintaining Professional Learning

Giving clear feedback

Being optimally involved

I sponsor my subordinates to senior management


Equally it was found that the perceptions of subordinates who had claimed that they had learned a lot from their superior were as follows: (Table 2).


Table 2 Characteristics of subordinates who learned more

Psychological Predispositions

I am more relationship oriented

I am marginally more independent


Perceptions of others

I respect my Boss

I like my Boss

I perceive that my Boss is interested in me

I perceive little tension in our relationship

I perceive my assignments to be relevant

Perceptions of self

I perceive my role as that of a learner


I respond enthusiastically

I adapt to my boss' assignments


When examining Clawson's findings it would appear that superiors and subordinates can be differentiated into two groups and that only those who displayed the above characteristics could be classified as effective mentors and proteges. These research findings clearly indicate that not everyone can be a mentor nor is every subordinate necessarily a potential protege. This now poses a dilemma for top management of organizations who as a general policy would like to encourage more of their managers down the line to grow and to develop the organization's young men and women with potential. If every superior cannot be an effective mentor, what then can organizations do to accelerate the management development process? Examining the mentor role it would appear that a common skill that could be taught to all managers would be how to effectively coach subordinates. In order to be an effective coach managers would have to learn coaching skills and also how people learn, and then effectively apply these skills and principles of learning in their mentor-protege relationship with their subordinates. Even this could pose problems and more research would be required to examine the effects of such a process more closely. Apart from the different psychological predispositions, perceptions and behaviour that exist amongst effective and ineffective superiors and subordinates, there also appears to be the problem of organization culture that does not provide impetus to accelerating or encouraging the pro- motion and cultivation of effective mentor-protege relationships as a vital process ensuring that organization leadership needs of the future are being adequately met.