Analyzing Data

Data Analysis is an important step in the Marketing Research process where data is organized, reviewed, verified, and interpreted.


Learning Objective

  • Summarize the characteristics of data preparation and methodology of data analysis


Key Points

    • The Marketing Research Process is comprised of 6 steps: 1: Problem Definition, 2: Development of an Approach to the Problem, 3: Research Design Formulation, 4: Field Work or Data Collection, 5: Data Preparation and Analysis, 6: Report Preparation and Presentation.
    • Data is carefully edited, coded, transcribed, and verified so it can be properly analyzed during this phase of the research process.
    • Verification ensures that the data from the original questionnaires have been accurately transcribed, while data analysis gives meaning to the data that have been collected.
    • Bias must be avoided when interpreting data because only the results (not personal opinion) should be communicated.


Terms

  • Marketing Research

    The function that links the consumers, customers, and public to the marketer through information. This information is used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process.

  • data mining

    A technique for searching large-scale databases for patterns; used mainly to find previously unknown correlations between variables that may be commercially useful.

  • business intelligence

    Any information that pertains to the history, current status or future projections of a business organization.


Examples

    • An example of data analysis is when the research team decides to code questionnaire answers so that the results can be neatly organized and patterns can be easily identified.

Source: Boundless, http://oer2go.org/mods/en-boundless/www.boundless.com/marketing/textbooks/boundless-marketing-textbook/consumer-marketing-4/the-market-research-process-34/analyzing-data-179-7307/index.html
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