Business Analytics Toolkit

This toolkit was developed with the World Bank to teach and provide tools for entrepreneurs to collect data. Business analysis for tech hubs is difficult because the hubs simultaneously influence and are influenced by their local ecosystems. Areas in which tech hubs may benefit from business analytics include finding focus, sharing success with customers, and fundraising.

Imagine you are setting up a tech hub using the framework provided in this toolkit. Make a plan of how you would effectively collect the data. How would you decide what to measure? What resources will you need to effectively implement, monitor, and report the services your tech hub offers?

1. Purpose and Highlights

This Business Analytics Toolkit will help you:

1) Understand how to conduct performance measurement for an mLab or mHub, or other tech hubs

2) Improve your planning, lesson learning, and delivery over time

3) Collect data needed to communicate to potential investors and partners.

The toolkit:
  • Is oriented towards tech hub managers but is also useful for others interested in the design of tech hubs (part 2)
  • Provides a brief description of what led infoDe vto put together this toolkit (part 3)
  • Makes the case for the relevance of rigorous business analytics (part 4)
  • Categorizes tech hub business models and outlines the consequences of business model selection for business analytics strategies (part 5)
  • Highlights important considerations for tech hubs that are funded by governments and donors, including international development organizations such as infoDev (part 6)
  • Gives detailed guidance on how a good business analytics approach can be developed and indicators selected in a performance measurement system (part 7)
  • Provides instructions on how tech hubs can use business analytics and performance measurement in a continuous process (part 8)
  • Briefly outlines how mLabs and mHubs can engage with infoDev once they have a sound business analytics approach in place (part 9).

Source: infoDev, https://openknowledge.worldbank.org/handle/10986/24778
Creative Commons License This work is licensed under a Creative Commons Attribution 3.0 IGO License.