Skip to main content
  • BUS603: Managing People
    0%
  • Previous
  • Course data
    Course Introduction
    Course Syllabus
    Unit 1: Individual Behavior
    1.1: Attitude and Attributes
    Human Relation: Personality
    Work Attitudes
    Perceptions
    Employee Productivity
    1.2: Workplace Behavior
    Organizational Behavior
    Understanding Workplace Behaviours
    Key Work Behaviors
    Professionalism in the Workplace
    Building Professionalism
    1.3: Job Satisfaction
    Herzberg's Motivator-Hygiene Theory
    What Makes Employees Happy at Work
    The Effect of Compensation
    Job Satisfaction of Generations X and Y
    1.4: Person-Job Fit
    Matching Employees with Jobs
    Multicultural Experience
    1.5: Person-Organization Fit
    Individual and Cultural Differences
    Compatibility with an Organization
    Keep Culture in Mind When Hiring
    1.6: Factors in Job Satisfaction
    The Interactionist Perspective
    Determinants of Job Satisfaction
    The Mediating Role of Job Involvement
    1.7: Decision-Making
    Understanding Decision Making
    Groupthink in the Decision-Making Process
    Decision Making in Management
    1.8: Decision-Making in Dynamic Business Environments
    Faulty Decision-Making
    Overview of Managerial Decision-Making
    Idea Meritocracy
    Unit 1 Discussion
    Unit 1 Study Resources
    Unit 1 Review Video
    Unit 1 Review Slides
    Study Guide: Unit 1
    Unit 1 Assessment
    Unit 1 Assessment
    Unit 2: Motivation
    2.1: Motivation Theories
    Motivating an Organization
    Motivating Employees
    Work Motivation for Performance
    2.2: Managing Motivation
    Retention and Motivation
    Manager's Role in Promoting Motivation
    Managerial Responses to Motivation
    Decision Support Systems
    How to Motivate Employees
    2.3: Coaching and Employee Empowerment
    The Puzzle of Motivation
    Managed, Enabled, Empowered
    The Benefits of Managing Openly
    How to Break Bad Management Habits
    2.4: Training
    Training and Evaluating Employees
    Selecting and Managing Your Team: Employee Training
    2.5: Performance Management
    Employee Assessment
    Performance Appraisal
    Motivating Employees through Performance Appraisals
    Performance Evaluation
    2.6: Feedback
    Performance Evaluation: Systems and Processes
    Giving Great Employee Feedback
    Closing the Loop on Feedback
    2.7: Engaging in Difficult Conversations
    Managing poor performance
    Having Difficult Conversations
    Difficult Conversations Made Easy
    Delivering a Negative News
    2.8: Compensation, Incentives, and Rewards
    Reward Systems in Organizations
    Compensation
    Positive Employee Relations with Millennials
    Compensation and Benefits
    Unit 2 Discussion
    Unit 2 Study Resources
    Unit 2 Review Video
    Unit 2 Review Slides
    Study Guide: Unit 2
    Unit 2 Assessment
    Unit 2 Assessment
    Unit 3: Business Communication
    3.1: Sending the Right Message
    Types of Communication
    Levels of Communication
    Communication Channels
    3.2: Communicating with Followers
    Managerial Communication
    3.3: Communicating with Leaders
    Emerging Issues in Internal Communications
    Managing Your Boss
    Mindfulness and Leadership
    3.4: Encoding and Messaging
    From Assignment to Message
    Communicating with Precision
    3.5: Written Communication
    Look Good in Print
    Formal or Informal Writing
    Spoken Versus Written Communication
    3.6: Language and Presentations
    Delivering Your Message
    Presentations to Inform
    Presentations to Persuade
    Powerful Presentations
    3.7: Nonverbal Communication
    Nonverbal Communication
    Improving Verbal and Nonverbal Group Interactions
    3.8: Digital Communication
    Communication Models
    Digital Leadership
    Management and Communication
    3.9: Business Communication
    Managerial Communication and Corporate Reputation
    3.10: Receiver Analysis and Decoding
    Audience Analysis
    Connecting with the Audience
    Group Communication Theory
    Audience Segments: Psychographics
    3.11: Perception
    Overview of Perception
    Interpersonal Needs
    Process of Perception
    3.12: Organizing Presentations for the Receiver
    Presentation Organization
    Communication and Perception
    Stages of Listening
    Listening and Reading
    Unit 3 Discussion
    Unit 3 Study Resources
    Unit 3 Review Video
    Unit 3 Review Slides
    Study Guide: Unit 3
    Unit 3 Assessment
    Unit 3 Assessment
    Unit 4: Managing Human Capital
    4.1: Managing People
    Investing in Human Capital
    4.2: Management Processes
    Virtual Work Collaboration
    Transforming Talent
    State Government Managers
    4.3: Forces Affecting Human Capital Management
    Leading Change in a Complex World
    Implementation of a Digital Workplace Strategy
    4.4: Business Ethics in Human Capital Management
    Business Ethics
    Whistle Blowers
    Managing Employee Performance
    4.5: Managing People Ethically
    How Ethical Leadership Shapes Employees' Readiness to Change
    Workplace Environment and Working Conditions
    Ethical Leadership
    4.6: Discriminatory Practices
    Prejudice and Discrimination
    Employment Discrimination
    Multiculturalism and the Law
    Stereotypes, Prejudice, and Discrimination
    Unit 4 Discussion
    Unit 4 Study Resources
    Unit 4 Review Video
    Unit 4 Review Slides
    Study Guide: Unit 4
    Unit 4 Assessment
    Unit 4 Assessment
    Unit 5: Leadership
    5.1: The Role of Leadership
    Everyday Leadership
    Understanding Organizational Behavior
    The Crisis of Leadership
    The Nature of Leadership
    Principles of Management
    What It Takes to Be a Leader
    5.2: Theories of Leadership
    Four Theories of Leadership
    Leadership Priciples
    Leadership and Organization
    The Influence and Behavioural Theories of Leadership
    Goal Theory
    5.3: Styles, Behaviors, and Traits
    Leadership Styles
    More on Leadership
    Trait Approaches to Leadership
    What Makes an Effective Leader?
    Traits of Bad Leaders
    Behavioral Perspectives on Leadership
    Leadership Styles
    Honesty in Leadership
    Types of Leaders
    Other Leadership Perspectives
    5.4: Situational Leadership
    Contingency Approach
    Leadership and Followers
    Leadership and Task/Follower Characteristics
    Leadership and Decision-Making: The Vroom-Yetton-Jago Model
    5.5: Destructive Leadership
    Toxic Leadership
    When Your Boss Is Plain Stupid
    Three Nightmare Traits in Leaders
    Signs You Have a Toxic Boss or Leader
    The Dark Sides of Leadership and Followership
    Consequences of Destructive Leadership
    5.6: Strategic Workforce Management
    Business Strategy and Workforce Planning
    The Role of Leadership in a Digitalized World
    5.7: Trust
    Some Lines Can't Be Crossed
    Building Trust in High-Performing Teams
    5.8: Characteristics of Trustworthy and Untrustworthy Leaders
    Trustworthiness and Its Impact on Leadership
    Emotional Intelligence and Trust in Servant Leadership
    Good Leaders Build Trust
    Habits of Untrustworthy Leaders
    5.9: Organizational Trust
    Trust Underpins Organisational Effectiveness
    How to Build (and Rebuild) Trust
    An Empirical Study on the Organizational Trust
    5.10: Creating a Collaborative Organizational Culture
    Listen, Learn, then Lead
    Organizations with Innovative IT Departments Value Collaboration
    Unit 5 Discussion
    Unit 5 Study Resources
    Unit 5 Review Video
    Unit 5 Review Slides
    Study Guide: Unit 5
    Unit 5 Assessment
    Unit 5 Assessment
    Unit 6: Managing Groups and Teams
    6.1: Group Behavior
    Work Groups
    Group Structure
    Intergroup Behavior and Performance
    Managing People and Other Horror Stories
    Decision-Making in Groups
    6.2: Group Dynamics
    Group Life Cycles and Member Roles
    Group Dynamics
    Five Models for Understanding Team Dynamics
    6.3: Group Cohesion
    How to Turn a Group of Strangers into a Team
    Team Cohesiveness
    Team Success
    The Effects of Authentic Leadership on Employees' Well-Being
    Teamwork and Leadership
    Group Dynamics in Healthcare Settings
    6.4: Characteristics of Group Development
    The Effects of Leadership Styles on Team Motivation
    Group Potency and Its Implications for Team Effectiveness
    Building Effective Teams
    Teamwork in the Workplace
    6.5: Diversity in Teams
    Diversity and Multiculturalism in Human Resource Management
    Diversity and the Workforce
    6.6: The Value of Diversity
    Diversity and Inclusion in the Workforce
    Respect for Diversity
    Benefits and Challenges of Workplace Diversity
    Diversity and Its Impact on Companies
    6.7: Managing Diversity and Inclusion
    Recommendations for Managing Diversity
    Inclusive Leadership and Potential Barriers
    6.8: Conflict
    Conflict and Negotiations
    Managing Conflict in the text book Group Communication
    Conflict Resolution by Managers
    6.9: Teamwork
    Secrets of Successful Teamwork
    Defining Teamwork
    Teamwork in the Workplace
    Multicultural Teams
    6.10: Team Challenges
    Optimal Structure for Managing NGOs
    Organizational Factors Influencing Project Success
    6.11: Team Effectiveness
    Principles of Team Effectiveness
    Team Building
    The Team Interaction Process
    6.12: Collaboration
    Cultivating Collaboration
    Collaboration In and across Teams
    A Guide to Collaborative Leadership
    Effective Teamwork and Collaboration
    Unit 6 Discussion
    Unit 6 Study Resources
    Unit 6 Review Video
    Unit 6 Review Slides
    Study Guide: Unit 6
    Unit 6 Assessment
    Unit 6 Assessment
    Unit 7: Creating a Winning Organizational Culture
    7.1: Organizational Culture
    Corporate Cultures
    Organizational Culture
    Creating Culture Change
    Shaping Organizational Culture
    Key Dimensions of Organizational Culture
    7.2: The External Environment
    Factors of Organizational Culture Change
    External and Internal Organizational Environments
    7.3: Organizational Design
    What Is Organizational Structure?
    The Basic Building Blocks of Organizational Structure
    Factors Influencing Organizational Design
    Understanding Team Design Characteristics
    Organizational Structures and Corporate Cultures
    7.4: Organizational Design Models
    Common Organizational Structures
    Organization Design Challenges
    Strategy through Organizational Design
    7.5: Agile Organizational Design
    The Science of Organizational Design
    Pattern for Agile Organizations
    7.6: Mentoring and Talent Management
    Attracting the Right Workers
    Building an Organization for the Future
    7.7: Developing Talent
    Human Capital Management: Don't Reinvent the Wheel
    Mentoring the Millennial Generation
    7.8: Structuring Career Progression
    The Professional Development of Subordinates
    Superior-Subordinate Developmental Relationships
    7.9: Succession Planning
    CEO Selection and Succession Planning
    Reflect to Create
    Unit 7 Discussion
    Unit 7 Study Resources
    Unit 7 Review Video
    Unit 7 Review Slides
    Study Guide: Unit 7
    Unit 7 Assessment
    Unit 7 Assessment
    Unit 8: Power, Politics, and Change
    8.1: Power and Politics
    Power and Politics in Organizations
    Political Behavior in Organizations
    8.2: Power Bases
    Bases of Power and Influencing Tactics
    Power in Interpersonal Relations
    8.3: Counterpower and Strategic Contingencies
    Uses of Power
    8.4: Influencing Organizational Politics
    Limiting the Influence of Political Behavior
    Politics and Politicking
    Leveraging Power and Politics
    8.5: Change Management
    Change Management
    Organizational Change
    Models of Change Management
    Why Is Organizational Change So Difficult?
    8.6: Rapid Responses in a Changing Environment
    Leading an Organization in an Agile-Age
    Agile Leadership
    Agile Culture
    Creating an Agile and High Performance Team
    8.7: Changing Mindsets
    Changing Mindsets
    Develop the Mindset of a Leader
    Engage the Process
    Strategies for Successful Organizational Change
    Unit 8 Discussion
    Unit 8 Study Resources
    Unit 8 Review Video
    Unit 8 Review Slides
    Study Guide: Unit 8
    Unit 8 Assessment
    Unit 8 Assessment
    Study Guide
    BUS603 Study Guide
    Course Feedback Survey
    Course Feedback Survey
    Certificate Final Exam
    BUS603: Certificate Final Exam
  • Next
  • Course Catalog
    • All categories
    Arts & Humanities
    • Art History
    • Communication
    • English
    • Philosophy
    • Business Administration
    • Computer Science
    • English as a Second Language
    Professional Development
    • Business and Communication
    • College Success
    • Computer and Information Technology
    • General Knowledge for Teachers
    • Writing and Soft Skills
    Science and Math
    • Biology
    • Chemistry
    • Mathematics
    • Physics
    Social Science
    • Economics
    • Geography
    • History
    • Political Science
    • Psychology
    • Sociology
  • Home
  • Specialization Programs
    Specialization Programs
  • Help
    Getting Started Help Center & FAQ
Close
Toggle search input
You are currently using guest access
Log in
Course Catalog Collapse Expand
  • All categories
Arts & Humanities
  • Art History
  • Communication
  • English
  • Philosophy
  • Business Administration
  • Computer Science
  • English as a Second Language
Professional Development
  • Business and Communication
  • College Success
  • Computer and Information Technology
  • General Knowledge for Teachers
  • Writing and Soft Skills
Science and Math
  • Biology
  • Chemistry
  • Mathematics
  • Physics
Social Science
  • Economics
  • Geography
  • History
  • Political Science
  • Psychology
  • Sociology
Home Specialization Programs Collapse Expand
Specialization Programs
Help Collapse Expand
Getting Started Help Center & FAQ
Expand all Collapse all

    BUS603: Managing People

    Contact site support
    You are currently using guest access (Log in)
    Policies
    Get the mobile app
    Powered by Moodle

    © Saylor Academy 2010-2024 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.

    Privacy Policy Terms & Conditions

    Saylor Academy © 2010-2025 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.