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  1. CUST105: Customer Service
  2. Unit 7: Course Project – Customer Service Training Manual
  3. 5.1: Course Project
  4. Discussion: Course Project

Discussion: Course Project

Completion requirements
Make forum posts: 1
  1. What tips would you offer to other students taking this certificate program to best focus their efforts and maximize their success?
  2. After you have completed your final project activity for this course, what are three or four of the most important lessons you would suggest for a customer service worker just starting out?
  3. Please share what you found most useful and least useful about this course.

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Saylor Academy © 2010-2025 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.