Improve Your Customer Relationships
Completion requirements
Watch this video on improving your customer relationships. Different types of customers will fall into different quadrants based on customer satisfaction and loyalty. While you watch, make sure you understand the difference between customer satisfaction and customer loyalty.
Source: B2B Sales Training, https://youtu.be/5t41FwuFduE
This work is licensed under a Creative Commons Attribution 3.0 License.
Last modified: Tuesday, 2 July 2024, 1:29 PM