Upon successful completion of this unit, you will be able to:

  • outline the elements of a business letter and memo;
  • create a basic block-style business letter;
  • create a basic block-style business memo;
  • format document margins and adjust the spacing between headings and body text; and
  • add headers, footers, page numbers, and borders to a document.
Back to 'Unit 4: Creating Business Documents'