PRSM107: Crisis Communication

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Rick Kelly's Resources:

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• Original versions can be found here: https://vimeo.com/triadstrategies

Community Tool Box Resources:

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• Original versions can be found here: http://ctb.ku.edu/en

Wikipedia Resources:

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Jeremy Simon's Resources:

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• Original versions can be found here: http://www.texasenterprise.utexas.edu/article/apologize-deny-justify-or-excuse-how-crisis-response-affects-perceptions-company-ceo

Exploring Business:

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Business Communication for Success:

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Understanding Media and Culture:

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Dave Fleet's Resources:

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• Original versions can be found here: http://davefleet.com/blog/2011/04/12/tweet-crisis/

Jayne Navarre's Resources:

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• Original versions can be found here: http://virtualmarketingofficer.com/2012/05/15/risky-business-is-a-social-media-policy-enough-do-law-firms-need-social-media-insurance/

Martin Anderson's Resources:

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• Original versions can be found here: https://www.youtube.com/channel/UC5knhrZTbDXqEEhMloR7ygA

Mastering Public Relations:

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National League of Cities Resources:

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