My Consumer Rights – My Shopping Rights

This brief video from the Queensland government in Australia is a public service announcement that explains the rights of consumers. Customers have the right to ask questions about a product or service, receive a receipt, and to obtain a refund, complementary repair work, or a free replacement if an item they purchased is defective.


Source: FairTradingQLD,
Creative Commons License This work is licensed under a Creative Commons Attribution 3.0 License.

Last modified: Thursday, August 5, 2021, 9:23 AM