BUS603: Managing People

Team building is an approach to helping a team become an effective performing unit.

Learning Objective

• Identify how to achieve team success and the underlying value of team building from a broader organizational perspective
  
  

Key Points

• Team building refers to a wide range of activities intended to help a team become an effective performing unit by increasing members' awareness of how they interact with each other.
• Team building is important as a team is being formed and can also be valuable after a team has begun its work.
• Activities that facilitate team building include introductory meetings, collaborative games, simulations, and retreats.
  

Terms

• team A group of people linked in a common purpose.
• retreat An event during which people shift focus from their daily routines and responsibilities to personal or group development.
  

Team building refers to a wide range of activities intended to help a team become an effective performing unit. To achieve this, team building aims to increase team members' awareness and understanding of their working relationships by focusing on their interactions with each other. The purpose is to create a cohesive group from a set of individuals and avoid common pitfalls that can undermine a team, such as conflict, miscommunication, and lack of trust.

Team-building activities require the participation of all team members. These often take place when a team is first created and can include activities such as the team working on a brief exercise to begin the process of collaboration or individuals simply introducing themselves. Sometimes organizations use more intensive and time-consuming activities such as off-site, day-long retreats with an agenda that can include interpersonal bonding exercises, simulations, personality and communication style assessments, and group-dynamics games. The human resources department may coordinate team building, though sometimes companies hire consultants or trainers skilled in facilitating those types of activities.

A team can also benefit from team building after its work has begun. Sometimes teams recognize that members are missing abilities that make collaboration easier, such as problem solving or conflict-resolution skills. Training sessions that address these deficiencies build the team's ability to work together. After people have been working together for a while, social norms can develop that interfere with a team's performance. Individuals might be afraid to challenge decisions if it has become unacceptable to question a team's leader, or work habits such as tardiness to meetings may have become commonplace. A discussion among team members creates an opportunity to address factors that are standing in the way of their working together effectively.

Source: Boundless
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