Read this article on four cultural models or frameworks Edgar Schein, Charles Handy, and Geert Hofstede identified. Schein examined three types of organizational culture, and Handy developed a framework of four types of culture in today's society.
Geert Hofstede identified six dimensions of culture when he studied IBM offices in 50 different countries. These include power distance, uncertainty avoidance, individualism vs. collectivism, masculinity vs. femininity, long-term orientation, and restraint. Which of Hofstede's Cultural Dimensions describes an organization's comfort level with risk-taking?
Several methods are used to classify organizational culture. While there is no single type of organizational culture, and cultures vary widely from one organization to the next, commonalities do exist, and some researchers have developed models to describe different indicators of organizational cultures. We briefly discuss the details of three influential models on organizational cultures.
Hofstede's Cultural Dimensions
Hofstede's cultural dimensions theory is one of the most cited and referenced. Hofstede looked for global differences in culture across 100,000 IBM employees in 50 countries in an effort to determine the defining characteristics of global cultures in the workplace. With the rise of globalization, this is particularly relevant to organizational culture.
Through this process, he underlined observations that relate to six different cultural dimensions (Hofstede updated the original five in response to further research):
- Power Distance refers to the degree to which an
authority figure can exert power and how difficult it is for a
subordinate to contradict them.
- Uncertainty Avoidance describes an organization's
comfort level with risk-taking. As risk and return are largely
correlative in the business environment, it is particularly important
for organizations to instill a consistent level of comfort with taking
risks.
- Individualism vs. Collectivism refers to the
degree to which an organization integrates a group mentality and
promotes a strong sense of community (as opposed to independence) within
the organization.
- Masculinity vs. Femininity refers to the ways
behavior is characterized as "masculine" or "feminine" within an
organization. For example, many define an aggressive, hyper-competitive
culture as more masculine.
- Long-Term Orientation refers to the degree to
which an organization or culture plans pragmatically for the future or
tries to create short-term gains. How far out is strategy considered,
and to what degree are longer-term goals incorporated into company
strategy?
- Indulgence vs. Restraint refers to the amount (and ease) of spending and fulfillment of needs. For example, a restrained culture may have strict rules and regulations for tapping company resources.
Edgar Schein's Cultural Model
Edgar Schein's model underlines three types of culture within an organization, which, as a simpler model than Hofstede's, is somewhat more generalized.
The basic premise behind this model is that artifacts, values, and assumptions integrate into a comprehensive whole that is organizational culture. These three types represent different aspects of an organization's culture, growing less tangible and more complex as it moves from the top-down.
- Artifacts refers to the tangible artifacts that
reveal specific cultural predispositions. How desks are situated, how
people dress, how offices are decorated, etc., are examples of
organizational artifacts.
- Values pertain largely to the ethics embedded in
an organization. What does the organization believe and stand for? These
values are usually openly communicated with the public and demonstrated
internally by employees. For example, a non-profit organization that
aims to mitigate poverty has the values of charity, understanding,
empowerment, and empathy deeply ingrained within the organization.
- Assumptions is more difficult to deduce through observation, according to Schein. These describe the tacit assumptions that infect the way communication occurs and individuals behave. The assumptions are often unconscious. In many ways, this area correlates with Hofstede's cultural dimensions. For example, employees may act on a cultural assumption to avoid risk wherever possible without receiving any directives to do so. High power distance is another example, where employees believe they should show a high degree of deference to their superiors, even though they were not told to do so specifically.
Charles Handy's Four Types of Culture
Charles Handy put forward a framework of four different types of culture that remains relevant today.
- Power culture describes a type of culture where a
leader makes rapid decisions and controls the organizational direction.
This is most appropriate to smaller organizations that often require a
strong sense of deference to the leader.
- Role Culture describes a type of culture where
structure is defined and operations are predictable. In this functional
structure, individuals know their job, report to their superiors (who
have a similar skill set), and value efficiency and accuracy.
- Task Culture describes an environment where teams
are created to solve particular problems. Power is derived from
membership in teams that have the expertise to execute a task. A matrix
structure is common due to the importance of given tasks and the number
of small teams in play.
- Person Culture often results in a horizontal
structure. Each individual is seen as valuable and more important than
the organization itself. This can be difficult to sustain, as the
organization may suffer due to competing people and priorities.
While there are many other ways to divide and define culture, these three offer a good window into the literature surrounding cultural types.
Key Points
- While there are many ways to divide and define culture into types,
Geert Hofstede, Edgar Schein, and Charles Handy provide three basic
theoretical frameworks.
- Hofstede postulates six dimensions of culture based on a study
conducted at IBM offices in 50 different countries. These include power
distance, uncertainty avoidance, individualism (vs. collectivism),
masculinity (v.s femininity), long-term orientation, and restraint.
- Edgar Schein organizes culture into three types: artifacts (tangible cultural displays), values, and assumptions.
- Charles Handy identifies four types of organizational culture: power, role, task, and person. Each type of culture has strong implications on types of organizational structure.
Key Terms
- Normative: pertaining to using a norm or standard.
- Cultural: pertaining to culture.
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