Three Experts on Quality Management: Philip B. Crosby, W. Edwards Deming, and Joseph M. Juran
Read this article to better understand the history of quality management and the impact of these three men on the approaches to quality management. You might call these men the founding fathers of quality process. Their contribution to this organizational focus on quality needs to be understood.
Click BUS300-4.1-ThreeExpertsonQualityManagement-CC-BY-NA.pdf link to view the file.