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BUS643: Leading Organizational Change
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Course Introduction
Course Syllabus
Unit 1: Introduction to Leadership and Organizational Change
1.1: What Is Organizational Change?
Leading Change
Navigate and Embrace Change
Why Is Organizational Change Necessary?
Organizational Change
1.2: Why Is Leadership Important?
Managing Change
Leadership in the Organization
Resistance to Change
1.3: Leadership Styles
Nine Bad Leadership Qualities
Three Classic Leadership Styles
Leadership Styles and Change
How to Determine Your Leadership Style
How Great Leaders Inspire Action
1.4: Why Is Change Needed?
Typical Reactions to Change
Ever-Changing Businesses
Why Implementing Change Can Be Difficult
How Employees Can Make or Break a Change Implementation
Unit 1 Study Resources
Unit 1 Review Video
Unit 1 Review Slides
Study Guide: Unit 1
Unit 1 Assessment
Unit 1 Assessment
Unit 2: Change Management Models and Methods
2.1: Understanding Change Models, Methods and Theories
Why Is It Important to Study Change Models?
Why Is It Important to Use the Correct Method?
Change Management Frameworks
2.2: Types of Change Models and Systems
Kotter's 8-Step Change Model
Lewin's Change Model
Appreciative Inquiry Model
Complex Adaptive Systems
McKinsey 7-S Model
ADKAR Change Management Model
Lean Six Sigma
Kaizen
Planning a Change Management Process
Unit 2 Study Resources
Unit 2 Review Video
Unit 2 Review Slides
Study Guide: Unit 2
Unit 2 Assessment
Unit 2 Assessment
Unit 3: Considerations and Case Studies in Organizational Change Management
3.1: Why Is It Important to Analyze Failures in the Change Process?
Why Do Organizations Fail to Change?
Obstacles to Organizational Change
Lack of Resources and Funding
Lack of Teamwork, Buy-In, and Engagement
Reasons Restaurants Fail
Lack of Accountability and Structure
3.2: Examples of Businesses That Failed in the Change Management Process
Kodak
Hummer
Blockbuster Video
Netflix
Sears
3.3: Leadership and Change Management
How Leadership Can Avoid Change Failures
What Can We Learn from Change Failures?
Unit 3 Study Resources
Unit 3 Review Video
Unit 3 Review Slides
Study Guide: Unit 3
Unit 3 Assessment
Unit 3 Assessment
Unit 4: Talent Management and Facilitating Change
4.1: Talent Management
Why Are Employees Vital to the Change Process?
How Can Employees Affect Change Management?
Team and One-on-One Meetings
4.2: Facilitating Change
How Can Leaders Help Employees?
Steps Leaders Take to Facilitate Change
Dealing with Employees Who Do Not Listen
4.3: Leaders and Change Management
Understanding the Plan and Delegating
Better Communication with Management and Employees
Employee Performance and Motivation
Follow-Through on the Change Process
Unit 4 Study Resources
Unit 4 Review Video
Unit 4 Review Slides
Study Guide: Unit 4
Unit 4 Assessment
Unit 4 Assessment
Unit 5: Planning, Implementation, and Managing Transitions
5.1: Change Management
Planning Change Management
Performance Improvements
Change Management Timelines
Measuring Performance
5.2: Leadership and Change Management
Monitoring Talent
Communicating with Talent
Emotional Intelligence
Why Is Emotional Intelligence Important?
Follow Through with Each Team
5.3: Global Change Management Practices
Global Considerations
Global Strategy for Change
Understanding Culture
Mega-Trends for the Future of Business
Unit 5 Study Resources
Unit 5 Review Video
Unit 5 Review Slides
Study Guide: Unit 5
Unit 5 Assessment
Unit 5 Assessment
Study Guide
BUS643 Study Guide
Final Exam Preparation
Case Study 1 Review Video
Case Study 1 Review Slides
Case Study 2 Review Video
Case Study 2 Review Slides
Course Feedback Survey
Course Feedback Survey
Certificate Final Exam
BUS643: Certificate Final Exam
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BUS643: Leading Organizational Change
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