Business Communication for Success: "Chapter 1 Introduction," "1.1: Why Is It Important to Communicate Well?," and "1.2: What Is Communication?"

Read these sections, which emphasize how communication forms a part of your self-concept, helping you to understand yourself and others, solve problems, learn new things, and build your career. When you have finished reading the introduction to Chapter 1, you can click the Next Section arrow at the top right to continue on to sections 1.1 and 1.2. Make sure to attempt the exercises at the end of section 1.1.