Training and Development

Watch the introductory video and read the first three sections of this chapter on the process of strategically training and developing employees that have been selected. Stop when you get to section 8.4.

In a competitive marketplace, effective training and development programs offer a recruitment tool to human resources (HR) and a valuable tool for employee retention. Knowing an organization is investing time and resources into your development can be critical.

The "Fortune 500 Focus" section describes how the Walt Disney Company conducts its training and development programs. In addition to providing training specific to each particular position in the park, the Disney Development Connection program offers continuous development to their human capital. In addition to in-house training, Disney also offers employees tuition reimbursement. In this way, Disney shows it is committed to its employees. How do you think these offerings affect employee performance, job satisfaction, corporate culture, and employee retention?