Negotiations

Read this section, which introduces the process of negotiation. This section will help you identify the phases of negotiation and how to avoid common mistakes. It is very important for a manager to develop the skill of identifying the BATNA (the Best Alternative to a Negotiated Agreement) within a given situation.

Click http://saylordotorg.github.io/text_organizational-behavior-v1.1/s14-05-negotiations.html link to open resource.