Project Management from Simple to Complex: "Chapter 10: Managing Project Quality"

Read this chapter and attempt the exercises at the end of each section. This chapter provides an overview of quality assurance and quality control. While this text uses information technology projects as examples, the principles are the same for the management of any type of complex project and activity. How do you manage project quality? What do you look for? Are there differences depending on the industry or sector, i.e., IT vs. manufacturing?