Topic outline

  • Course Introduction

    Collapse all Expand all

    • Time: 8 hours
    • CEUs: 0.8
    • Free Certificate
    Doing business in English has its own set of guidelines and challenges. ESL005 explains how and why business documents are used and what kind of terminology you can expect to see in business settings. This course is designed to prepare you to use Standard American English in professional settings and further develop reading and writing skills.

    In Unit 1, you'll learn to identify and explain the key features and uses of common business correspondence genres, including emails, memos, and reports. Unit 2 focuses on developing strategies to help you communicate effectively and professionally in English business contexts, ensuring your messages are clear, concise, and respectful. Finally, in Unit 3, you'll master the etiquette of writing polite, error-free business emails, helping you build a professional and positive impression in any workplace. By the end of ESL005, you'll be able to recognize different business writing styles and know when to use them.