2.1: Memos
2.1.1: Purpose
- Read this section on memos. The author notes that memos are "one effective way to address informal, unofficial speculation is to spell out clearly for all employees what is going on with a particular issue".
- Watch this video, which highlights that memos can "inform, persuade, or even call to action".
- Make a submission
In a page (150–300 words), describe a recent memo you received or one you have written. What purpose drove this communication? Did it make use of the Five Tips for Effective Business Memos? Why or why not?
2.1.2: Format and Delivery
Watch this video on the basics of the memo format.
- Receive a grade
This assessment involves using a table to describe the parts of a memo and how they function. Place each statement alongside the appropriate number that corresponds with each segment of the memo.
- Make a submission
Using what you learned in the previous video, write a one-page (150–300 words) memo of your own regarding change in location for a weekly meeting. You will have an opportunity to assess your writing and revise it in the next step.
2.1.3: Subject Lines
Read this article and review the linked sample memos for an example of well-constructed memos.
- Make a submission
In a brief paragraph (25–50 words), discuss the role of a subject line in a memo. Discuss examples of memos you have received or written in addition to the samples provided by the website. What makes for an effective subject line?
2.1.4: Paragraphs, White Space, and Bullets
Watch this video, which emphasizes why white space and brevity are important in memos.
- Make a submission
In a brief paragraph (25–50 words), summarize what makes a memo reader-friendly.
- Make a submission
In a paragraph (50–75 words), analyze a few memos you have received or this sample memo. How did they use paragraphing, whitespace, and bullets to make the document reader friendly? What could be improved in the memos you reviewed?