• Course Introduction

        • Time: 5 hours
        • Free Certificate
        This course covers one of the most important functions of a manager: motivating your employees to do their best while attempting to meet corporate goals. When employees are motivated, they will seek out ways to improve their productivity and maximize their performance. By giving employees the freedom to act on their own knowledge and skills, you will encourage them to ultimately be more productive for the company by fully utilizing their skill sets and, in the process, growing as professionals.

        This course will also touch on conflict resolution. Every work environment encompasses a wide variety of personalities and professional styles. As a result, conflicts are sure to arise. Effective managers know how to address conflict and how to work with others to ensure a speedy resolution.

        • Course Syllabus

          First, read the course syllabus. Then, enroll in the course by clicking "Enroll me". Click Unit 1 to read its introduction and learning outcomes. You will then see the learning materials and instructions on how to use them.

        • Unit 1: Motivation

          What makes you want to do your best, especially at work? Learn about different theories of motivation in management, reflect on how happy you are at work, and start developing your personal motivational skill set. 

          Completing this unit should take you approximately 2.5 hours. 

        • Unit 2: Empowerment

          In this unit, learn about employee empowerment and reflect on why it is important to both an employee and an organization. 

          Completing this unit should take you approximately 0.5 hours. 

        • Unit 3: Conflict Resolution

          Conflicts in the workplace are inevitable, but there are productive ways to approach and resolve them. Learn about styles of conflict management and steps to promote positive conflict resolution. 

          Completing this unit should take you approximately 2 hours. 

        • Course Feedback Survey

          Please take a few minutes to give us feedback about this course. We appreciate your feedback, whether you completed the whole course or even just a few resources. Your feedback will help us make our courses better, and we use your feedback each time we make updates to our courses.

          If you come across any urgent problems, email contact@saylor.org.

        • Certificate Final Exam

          Take this exam if you want to earn a free Course Completion Certificate.

          To receive a free Course Completion Certificate, you will need to earn a grade of 70% or higher on this final exam. Your grade for the exam will be calculated as soon as you complete it. If you do not pass the exam on your first try, you can take it again as many times as you want, with a 7-day waiting period between each attempt.

          Once you pass this final exam, you will be awarded a free Course Completion Certificate.