• Course Introduction

        • Time: 5 hours
        • Free Certificate
        This course covers one of your most important functions as a manager: motivating your employees to do their best while attempting to meet corporate goals. When employees are motivated, they will seek out ways to improve their work production and maximize their performance. By giving employees the freedom to act on their own knowledge and skills, you will encourage them to ultimately be more productive for the company by fully utilizing their skill sets and, in the process, growing as professionals.

        This course will also touch on conflict resolution. Every work environment encompasses a wide variety of personalities and professional styles. As a result, conflicts are sure to arise. Effective managers know how to address  conflict and how to work with others to ensure a speedy resolution. 

      • Unit 1: Motivation

        What makes you want to do your best, especially at work? Learn about different theories of motivation in management, reflect on how happy you are at work, and start developing your personal motivational skill set. 

        Completing this unit should take you approximately 2.5 hours. 

      • Unit 2: Empowerment

        In this unit, learn about employee empowerment and reflect on why it is important to both an employee and an organization. 

        Completing this unit should take you approximately 0.5 hours. 

      • Unit 3: Conflict Resolution

        Conflicts in the workplace are inevitable, but there are productive ways to approach and resolve them. Learn about styles of conflict management and steps to promote positive conflict resolution. 

        Completing this unit should take you approximately 2 hours. 

      • Course Feedback Survey

        Please take a few minutes to give us feedback about this course. We appreciate your feedback, whether you completed the whole course or even just a few resources. Your feedback will help us make our courses better, and we use your feedback each time we make updates to our courses.

        If you come across any urgent problems, email contact@saylor.org or post in our discussion forum.