1.2: Etiquette In and Out of the Office
As an employee, you always represent your company to others no matter where you are or what type of professional event you are attending. Remember to always treat others with courtesy. This section offers advice on how to act in business-related situations.
Read this article for some specific suggestions about accepted business etiquette at luncheons and company events. Try the practice questions and check your answers. How did you do?
The longer we stay at a job, the more casual we typically become. This article suggests avoiding slang, misspellings, or remarks that may be too casual for business interactions. Read the scenarios. Do you identify with any of these situations? Are the answers helpful to you?
Watch this video to learn the importance of the handshake. People from different cultures may interpret a handshake differently. In any business setting, shaking hands is more formal than in situations with friends and family, where you may offer a hug. Try the handshake techniques from the video, and consider the helpful strategies for when you are unable to shake hands with someone.
Watch this video to learn why you should listen to introductions. Pay attention to the name the person uses to introduce themselves. Be sure you get off on the right foot by asking for permission to call a person by a nickname. For example, the video host introduces herself as Kimberly, and while she tolerates being called Kim, she absolutely does not appreciate anyone who calls her Kimmie.