Topic outline
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Whether your power base is legitimate or otherwise, you may find yourself potentially in a leadership position within a group or team. But what is the difference between a group and a team? This was touched on in the first unit, but further distinction is needed here. Groups are often formed organically. Think about a group of car enthusiasts: they come together because of a similar interest. There may not be an underlying goal other than to share ideas and discuss topics of mutual interest. Teams are formed more strategically. For example, think about a professional sports team; management carefully selects and trains players, and together they work toward the common goal of winning games.
Teams should function in the way a group does: with a more relaxed atmosphere, which will allow each contributor to feel comfortable in his or her role. Maintaining this atmosphere can be difficult, because teams sometimes work in very stressful environments. This is why building a good team with great dynamics is so important and so challenging. A team that functions well together will be more productive than a team that does not have a good dynamic. Thus, this unit will enable you to explore the world of teams and groups. You will learn about the internal processes that underlie team/group formation and maintenance as well as the role of leadership in these types of settings. The unit opens with a discussion of diversity. While the value of diversity in an organization is not restricted to team processes, scholars and business practitioners both agree that team performance is improved by a diverse membership.
As stated throughout, this course will not make you a good leader or member of a team, but it can give you the tools that will help you recognize what makes a team effective and identify the players that serve best as leaders.
Completing this unit should take you approximately 28 hours.
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Unlike previous generations' business world, a diverse workplace is now the norm, not the exception. What benefits does diversity offer the workplace? Think of these benefits of being both personal and professional. How proactively should managers pursue the goal of creating diverse teams?
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Read this article, which discusses how globalization and diversity cause managers to focus on balancing a range of cultural norms and expectations.
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Read this article. When coming to a new country, it is necessary for the employee/individual to submerge themselves in the host country's culture and ways as quickly as possible and abandon traditional ways?
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You read about communication techniques in large groups earlier. Read this section and pay attention to the communication characteristics of small groups. What are the differences between communication in small and large groups? What are the similarities? Are small group communication strategies more effective than those used with larger groups?
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After you read this article, you should be able to relate group size to group cohesiveness. In general, the smaller the group, the easier it will be for its members to reach a consensus on goals and create a stronger bond.
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Read these steps for building successful diverse teams. These steps include setting goals, instilling accountability, choosing team members, establishing processes, and the stages of team development.
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Read this article and answer the recap questions at the end.
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Read the article. Is it possible for a small group to perform effectively without a designated formal leader? Why or why not?
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Read this article. List a couple of situations you were involved in that had a groupthink scenario. Discuss the situation and what happened. Looking back on it now, what things could you have done to avoid it?
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Read the article and differentiate between the three levels of high-performance leadership communication.
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Read the article. Do virtual teams benefit or harm group productivity? How should managers lead virtual teams, keeping in mind that team members or subordinates are at remote locations?
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Take this assessment to see how well you understood this unit.
- This assessment does not count towards your grade. It is just for practice!
- You will see the correct answers when you submit your answers. Use this to help you study for the final exam!
- You can take this assessment as many times as you want, whenever you want.
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