Succeeding in Media Relations

New Media Tips

So you've checked out the New Media Resources and set-up your accounts. Now what? See the tips below to learn how to maximize the impact of your message on the Web!

Twitter

Managing Tools

Many organizations use third party applications such as HootSuite or TweetDeck to manage their tweets. HootSuite enables users to view several columns -- such as their recent tweets, follower stream, direct messages sent and received, and more. This application also allows users to pre-schedule tweets and includes a built-in URL shortener, which enables users to track how many visits their links receive from Twitter. TweetDeck is another application through which you can view multiple columns and shortern URLs. This application also provides users with the ability to post their Twitter content to platforms such as Facebook, MySpace and LinkedIn.

Content

Post information about your organization's activities and honors, as well as news articles related to your field. See the additional information below for tips on how to connect with others on Twitter.

Interacting with Followers + Retweeting (RT)

  • Twitter is a reciprocal space. Do your best to retweet relevant links and news from your followers. It is also appropriate to include further commentary about the information you are re-sharing. It will make the content more valuable to your followers.
  • It is appropriate to ask your followers to RT information if a message is important or time sensitive.
  • Make sure to congratulate your followers or online partners on their good work. Twitter is about sharing and collaborating.

Connecting with New People

  • You can find new people to follow by searching for relevant keywords at search.twitter.com. If you're using a third party application like HootSuite or TweetDeck, you can set-up a search column to keep tabs on people tweeting on a particular subject. This is a great way to find new people who are interested in similiar issues and connect with them on Twitter.
  • Be selective with who you choose to follow by following those who seem like legitimate sources of information. Quality of followers is more important than quanity on Twitter. Do not follower spammers back.

Facebook

Facebook Fan Pages are a "one-stop-shop" for posting many of the items you may want to share, including photos, videos, news articles, event information and more.

The Wall

Make sure to stay active on Facebook by posting links and information on your wall. Encourage fans to interact with you by asking them questions, too. If a fan posts something on the wall, be sure to thank them for their comment or respond to them appropriately.

Photos

Facebook gives you the option to post pictures directly to your page, or to add a tab the imports your photos on Flickr. If you want the conversation to start on Facebook, it's recommended you post the pictures directly to the page. Also, it's important for every picture you post to have a caption to give your fans some context. The same is true with videos. You can also add a tab that imports your YouTube videos, but can also upload the footage directly to Facebook if you want your fans to be able to comment on the page.

Events

You can invite your Facebook Fans to events through your page by creating a new event item. Facebook will send users an invitation, which they can choose to accept or decline. Fans may also add this information directly to their Microsoft Outlook calendars through Facebook.


YouTube

Use YouTube as a venue to post videos featuring a spokesperson or an event such as a groundbreaking or awards ceremony. In order to keep the content fresh and current, your organization may choose to invest in a small hand held camcorder, such as a FlipCam or Creative Vado.

LinkedIn

LinkedIn is a great space for professionals to connect and share information online. Organizations can create either an interest group or company profile. Once you have created a company profile, LinkedIn will automatically pull information about each employee into the corporate profile. This serves as a directory for those in your field seeking information about individuals at your organization.

Additionally, LinkedIn serves as another space to promote other Web sites, such as your blog. Both your individual and your corporate LinkedIn profiles offer the opportunity to use the BlogLink application to feature your blog. Additionally, the SlideShare application allows you to post PowerPoint presentations. Events can also be shared on LinkedIn.


Flickr

Flickr is a great space to post pictures for members of your audience who may not be on Facebook. You can organize photos into sets or collections to make them easy to find for others.