Managing Conflict in the text book Group Communication
Completion requirements
Read this text for a somewhat different perspective on managing conflict in the workplace. The text refines the definition of conflict as something that occurs between interdependent people and must be expressed. While we have looked at the causes of conflict, This text examines the dangers of conflict in four ways. As you read through the text, you will learn about the roles leaders can take, such as motivator, delegator, structuralist, and promoter of constructive deviation.
What Is Conflict?
Key Takeaway
Conflict, which is a struggle over goals or
resources, may take many forms and lead to several kinds of harm if it
is not skillfully dealt with.