Organization Design Challenges

We see quite some variation among the items (see Table 1). Only around two out of 10 respondents indicated that it is often or always a challenge to identify the strengths and weaknesses of the current organization or to understand the formal governance processes and reporting relationships. In contrast, more than five out 10 indicated that it is often or always a challenge to understand how people collaborate and/or exchange information across units in the organization. A high number of respondents (nearly five out of 10) also indicated that it was challenging to document how the organization utilizes its resources in different units, work processes, and locations (Figs. 3 and 4).

Fig. 3 Results for item 10 in the survey

Fig. 4 Results for item 11 in the survey