Completion requirements
What is Marketing?
Use this resource to see how to create the marketing strategy section of a business plan.
- Marketing deals with identifying & meeting human and social needs.
- Marketing is "an organizational function and a set of processes for creating, communicating & delivering value for customers & for managing relationships in ways that benefit the organizations & its stake holders". (American Marketing Association)
- Marketing Management: the art & science of choosing target markets & getting, keeping & growing customers thru creating, delivering, & communicating superior customer value.
- Marketing is a societal process by which individuals & groups obtain what they need and want thru creating, offering & freely exchanging products/services of value with others.

What is marketed?
- Goods
- Services
- Events
- Experiences
- Persons
- Places
- Properties
- Organizations
- Information
- Ideas
Marketers & Prospects
- A (attention, marketer: Someone seeking a response a purchase, vote, donation) from another party call the prospect.
Source: Bernard Leong, https://s3.amazonaws.com/saylordotorg-resources/BUS/BUS305/BUS305-3.2.4-EntrepreneurMarketingPlanStrategiesDistributionAndChannels-CCBYNCND.pdf This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.