What Is Interpersonal Communication?
Developing and Maintaining Friendships
A common need we have as people is the need to feel connected with others. We experience great joy, adventure, and learning through our connection and interactions with others. The feeling of wanting to be part of a group and liked by others is natural. One way we meet our need for connection is through our friendships. Friendship means different things to different people depending on age, gender, and cultural background. Common among all friendships is the fact that they are interpersonal relationships of choice. Throughout your life, you will engage in an ongoing process of developing friendships. Rawlins suggests that we develop our friendships through a series of six steps. While we may not follow these six steps in exact order in all of our relationships, these steps help us understand how we develop friendships.
The first step in building friendships occurs through Role-Limited Interaction. In this step, we interact with others based on our social roles. For example, when you meet a new person in class, your interaction centers around your role as "student". The communication is characterized by a focus on superficial, rather than personal topics. In this step we engage in limited self-disclosure, and rely on scripts and stereotypes. When two first-time freshmen met in an introductory course, they struck up a conversation and interacted according to the roles they played in the context of their initial communication. They began a conversation because they sit near each other in class and discussed how much they liked or disliked aspects of the course.
The second step in developing friendships is called Friendly Relations. This stage is characterized by communication that moves beyond initial roles as the participants begin to interact with one another to see of there are common interests, as well as an interest to continue getting to know one another. As the students spend more time together and have casual conversations, they may realize a wealth of shared interests. They realize that both were traveling from far distances to go to school and understood each other's struggle with missing their families. Each of them also love athletics, especially playing basketball. The development of this friendship occurred as they identified with each other as more than classmates. They saw each other as women of the same age, with similar goals, ambitions, and interests. Moreover, as one of them studied Communication and the other Psychology, they appreciated the differences as well as similarities in their collegiate pursuits.
The third step in developing friendships is called Moving Toward Friendship. In this stage, participants make moves to foster a more personalized friendship. They may begin meeting outside of the setting in which the relationship started, and begin increasing the levels of self-disclosure. Self-disclosure enables the new friends to form bonds of trust. When the students entered this stage it was right before one joined the basketball club on their college campus. As she started practices and meetings, she realized this would be something fun for her and her classmate to do together so she invited her classmate along.
The fourth step in developing friendships is called Nascent Friendship. In this stage individuals commit to spending more time together. They also may start using the term "friend" to refer to each other as opposed to "a person in my history class" or "this guy I work with". The interactions extend beyond the initial roles as participants work out their own private communication rules and norms. For example, they may start calling or texting on a regular basis or reserving certain times and activities for each other such as going on evening runs together. As time went on, the students started texting each other more frequently just to tell each other a funny story that happened during the day, to make plans for going out to eat, or to plan for meeting at the gym to work out.
The fifth step in developing friendships is Stabilized Friendship. In this stage, friends take each other for granted as friends, but not in a negative way. Because the friendship is solid, they assume each other will be in their lives. There is an assumption of continuity. The communication in this stage is also characterized by a sense of trust as levels of self-disclosure increase and each person feels more comfortable revealing parts of him or herself to the other. This stage can continue indefinitely throughout a lifetime. When the women became friends, they were freshmen in college. After finishing school some years later, they moved to separate regions for graduate school. While they were sad to move away from one another, they knew the friendship would continue. To this day they continue to be best friends.
Interpersonal Communication And You
The Internet and Friendships
Friendships naturally ebb and flow, following the various
rhythms of the participants in building and losing
trust, intimacy, and enjoyment of each other's company.
But a shift in our culture may be changing our
understanding of how friendships end, and whether or
not we are tampering with a process of the human
psyche that we don't fully understand. Nowadays, you can
reach almost any of your friends through a mediated
channel, such as Facebook, Instagram, Snapchat, or just
by simply texting them. Is it possible that we are
utilizing these tools at the expense of a very natural
part of friendships: that friendships end?
The final step in friendship development is Waning Friendship.
As you know, friendships do not always have a happy ending. Many
friendships come to an end. Friendships may not simply come to an abrupt
end. Many times there are stages that show a decline of a friendship,
but in Rawlin's model, the ending of a friendship is summed up by this
step. Perhaps the relationship is too difficult to sustain over large
geographic distances. Or, sometimes people change and grow in different
directions and have little in common with old friends. Sometimes
friendship rules are violated to a degree beyond repair. We spoke
earlier of trust as a component of friendships. One common rule of trust
is that if we tell friends a secret, they are expected to keep it a
secret. If that rule is broken, and a friend continually breaks your
trust by telling your secrets to others, you are likely to stop thinking
of them as your friend.
Challenges for Friendships
While the above steps are a general pathway toward friendship, they are not always smooth. As with any relationship, challenges exist in friendships that can strain their development. Three of the more common challenges to friendships are gender, cultural diversity, and sexual attraction. Important to remember, is that each of these constructs comes with its own conflicts of power and privilege because of the cultural norms and the values we give to certain characteristics. These are challenges to relationships since studies show that people tend to associate with others that are similar to themselves (Echols & Graham). Take a look at the pair on the side of the page, they identify as different genders, ethnicities, cultures, and are even attracted to different sexes. Their friendship not only offers an opportunity to learn about differences through each other, but also offers challenges because of these differences. As we emphasize throughout the book, factors such as our gender identities and cultural backgrounds always play a role in our interactions with others.
- Gender: Research suggests that both women and men value trust and intimacy in their friendships and value their time spent with friends (Mathews, Derlega & Morrow; Bell & Coleman; Monsour & Rawlins). However, there are some differences in the interactions that take place within women's and men's friendships (Burleson, Jones & Holmstrom; Coates; Harriman). Quite common among female friends, is to get together simply to talk and catch up with one another. When calling her close friend, Antoinette might say, "Why don't you come over to my place so we can talk?" The need to connect through verbal communication is explicitly stated and forms the basis for the relationship. In contrast, many males are socialized to approach interaction as an invitation to engage in an activity as a means of facilitating conversation. For example, John might say to his friend, "Hey, Mike, let's get out surfing this weekend". The explicit request is to engage in an activity (surfing), but John and Mike understand that as they engage in the activity, they will talk, joke around, and reinforce their friendship ties.
While we have often looked at gender as male and female (binary), culture is changing in that gender is viewed as a spectrum rather than the male/female binary. Monsour & Rawlins explain the new waves of research into different types of gender communities. More recent research is more inclusive to gender definitions that extend beyond the male/female binary. This research may be cutting edge in its field, but as society becomes more accepting of difference, new ideas of relationship rules will emerge.
Friendships Now
Friendship and personal relationships have changed a lot
in the past 10 years with the advent of social
media. Making friends and acquaintances online is easy
with the amount of shared hubs like Facebook, Twitter,
Reddit, and Steam for gamers. Have you met anyone
online and had them become a better friend than some
of the people you interact with daily? Programs like
Skype and FaceTime make it easy to maintain
face-to-face contact, while a variety of other services
can keep you connected with friends 24/7. Do you
feel overwhelmed by the amount of online and virtual
communication in your life? Does that group chat
stress you out with the amount of times it goes off
per day, or does it make you feel happy that you
are connected with your friends when you need them?
Children growing up in the Tech Era may never know
what it's like to have to wait until the next day
to tell a friend about something that happened. Our
access to each other is changing how we perceive
interpersonal relationships and changing how we manage
them as well. Some people found it very difficult to
stay in touch with high school friends when they went
to college before the advent of communication technologies, but
now students have the chance to communicate with their
high school friends everyday. Others may feel as
though they cannot get away from old friends because
of social media. How do you feel about it? Are you
accustomed to tech's role in everyday interpersonal
communication?
- Culture: Cultural values shape how we understand our friendships. In most Western societies that emphasize individualism (as opposed to collectivism), friendships are seen as voluntary in that we get to choose who we want in our friendship circle. If we do not like someone we do not have to be friends with them. Contrast this to the workplace, or school, where we may be forced to get along with colleagues or classmates even though we may not like them. In many collectivist cultures, such as Japan and China, friendships carry certain obligations that are understood by all parties (Carrier; Kim & Markman). These may include gift giving, employment economic opportunities, and cutting through so-called ‘bureaucratic red tape.' Although these sorts of connections, particularly in business and politics, may be frowned upon in the United States because they contradict our valuing of individualism, they are a natural, normal, and logical result of friendships in collectivist cultures.
- Sexual Attraction: The classic film, When Harry Met Sally, highlights how sexual attraction can complicate friendships. In the movie, Harry quotes the line, "Men and women can't be friends because the sex always gets in the way". Levels of sexual attraction or sexual tension may challenge friendships between heterosexual men and women, gay men, lesbian women, and those who identify as bi. This may arise from an internal desire of one of the friends to explore a sexual relationship, or if someone in the relationship indicates that they want to be "more than friends". These situations might place strain on the friendship and require the individuals to address the situation if they want the friendship to continue. One approach has been the recent definition of friendships called, "Friends with Benefits". This term implies an understanding that two people will identify their relationship as a friendship, but will be open to engaging in sexual activity without committing to the other characteristics common in romantic relationships.