Topic outline

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    • Time: 23 hours
    • Free Certificate
    Your employer will likely ask you to present your ideas and knowledge, whether to make a sales pitch, offer your point of view, or present an award to a colleague. Most oral presentations, whether delivered face-to-face or online, follow specific protocols. In this course, you will practice your skills to become a more proficient and confident presenter, both face-to-face and online.

    This course has two parts. First, we explore the elements of communication and what they mean. We study how to analyze an audience to develop a clear, appropriate, and effective presentation that informs, persuades, or entertains. We discuss how to deliver a presentation with expertise, organize presentation materials, offer relevant supporting evidence, and include references to establish credibility and authority. We also explain how to tailor your speech for your audience with compelling presentation aids.

    In the second part of the course, we explore how to deliver an oral presentation that incorporates appropriate language and effective delivery techniques. We discuss how to use proper tone, volume, rate, and modulation of voice, body language, eye contact, and other forms of nonverbal communication. We also discuss how to present online, strategies for managing public speaking anxiety, and how to plan for the unexpected.