This answer should be analyzed carefully by the company as the decision will have pros and cons. The points to be taken in consideration:
Pros
Cost Reduction
A primary driver is the potential for significantly lower labor costs in offshore locations.
Focus on Core Business:
By offshoring non-core IT functions, companies can focus more on their core business activities.
Potential Benefits for Offshore Locations:
Offshoring can create new job opportunities and stimulate economic growth in the offshore country.
Cons
Communication Barriers:
Differences in language, culture, and communication styles can lead to misunderstandings and delay
Security Concerns:
Increased risk of data breaches and security vulnerabilities due to remote access and potential lack of oversight.
Hidden Costs:
Additional costs associated with communication, travel, and managing the offshore team can add up.
To summarize, the hiring of IT outsource should be check in detail and should match the company goal for that moment.