Collective Behavior

Read this text on different types of collective or noninstitutional voluntary behavior. Table 21.1 describes types of crowds and their varying purposes. What types of crowds have you experienced? Read about the emergent norm theory and value-added theory.

Several people stand in front of the White House wearing prison jumpsuits with hoods over their heads.


Figure 21.1 Activism can take the form of enormous marches, violent clashes, fundraising, social media activity, or silent displays. In this 2016 photo, people wear hoods and prison jumpsuits to protest the conditions at Guantanamo Bay Prison, where suspected terrorists had been held for over a decade without trial and without the rights of most people being held for suspicion of crimes.

When considering social movements, the images that come to mind are often the most dramatic and dynamic: the Boston Tea Party, Martin Luther King's speech at the 1963 March on Washington, anti-war protesters putting flowers in soldiers' rifles, and Gloria Richardson brushing away a bayonet in Cambridge, Maryland. Or perhaps more violent visuals: burning buildings in Watts, protestors fighting with police, or a lone citizen facing a line of tanks in Tiananmen Square.

But social movement occurs every day, often without any pictures or fanfare, by people of all backgrounds and ages. Organizing an awareness event, volunteering at a shelter, donating to a cause, speaking at a school board meeting, running for office, or writing an article are all ways that people participate in or promote social movements. Some people drive social change by educating themselves through books or training. Others find one person to help at a time.

Occupy Wall Street (OWS) was a unique movement that defied some of the theoretical and practical expectations regarding social movements. OWS is set apart by its lack of a single message, its leaderless organization, and its target – financial institutions instead of the government. OWS baffled much of the public and the media, leading many to ask, "Who are they, and what do they want?"

On July 13, 2011, the organization Adbusters posted on its blog, "Are you ready for a Tahrir moment? On September 17th, flood into lower Manhattan, set up tents, kitchens, peaceful barricades, and occupy Wall Street."

The "Tahrir moment" was a reference to the 2010 political uprising that began in Tunisia and spread throughout the Middle East and North Africa, including Egypt's Tahrir Square in Cairo. Although OWS was a reaction to the continuing financial chaos that resulted from the 2008 market meltdown and not a political movement, the Arab Spring was its catalyst.

Manuel Castells notes that the years leading up to the Occupy movement had witnessed a dizzying increase in the disparity of wealth in the United States, stemming back to the 1980s. The top one percent in the nation had secured 58 percent of the economic growth in the period for themselves. In comparison, real hourly wages for the average worker had increased by only two percent. The wealth of the top five percent had increased by 42 percent. The average pay of a CEO was at that time 350 times that of the average worker, compared to less than 50 times in 1983 (AFL-CIO 2014).

Many believed the country's leading financial institutions were clearly to blame for the crisis and dubbed "too big to fail." The banks were in trouble after many poorly qualified borrowers defaulted on their mortgage loans when the loans' interest rates rose. The government eventually "bailed" the banks out with $700 billion of taxpayer money. According to many reports, top executives and traders received large bonuses that same year.

The occupation began on September 17, 2011, an anniversary of the signing of the U.S. Constitution. About one thousand protestors descended upon Wall Street, and up to 20,000 people moved into Zuccotti Park, only two blocks away, where they began building a village of tents and organizing a system of communication. The protest soon began spreading throughout the nation, and its members started calling themselves "the 99 percent". More than a thousand cities and towns had Occupy demonstrations.

Manuel Castells notes that the years leading up to the Occupy movement had witnessed a dizzying increase in the disparity of wealth in the United States, stemming back to the 1980s. The top 1 percent in the nation had secured 58 percent of the economic growth in the period for themselves, while real hourly wages for the average worker had increased by only 2 percent. The wealth of the top 5 percent had increased by 42 percent. The average pay of a CEO was at that time 350 times that of the average worker, compared to less than 50 times in 1983 (AFL-CIO 2014). The country's leading financial institutions, to many clearly to blame for the crisis and dubbed "too big to fail," were in trouble after many poorly qualified borrowers defaulted on their mortgage loans when the loans' interest rates rose. The banks were eventually "bailed" out by the government with $700 billion of taxpayer money. According to many reports, that same year top executives and traders received large bonuses.

On September 17, 2011, an anniversary of the signing of the U.S. Constitution, the occupation began. About one thousand protestors descended upon Wall Street, and up to 20,000 people moved into Zuccotti Park, only two blocks away, where they began building a village of tents and organizing a system of communication. The protest soon began spreading throughout the nation, and its members started calling themselves "the 99 percent". More than a thousand cities and towns had Occupy demonstrations.

What did they want? Castells has dubbed OWS "A non-demand movement: The process is the message". Using Facebook, Twitter, Tumblr, and live-stream video, the protesters conveyed a multifold message with a long list of reforms and social change, including the need to address the rising disparity of wealth, the influence of money on election outcomes, the notion of "corporate personhood," a corporatized political system (to be replaced by "direct democracy"), political favoring of the rich, and rising student debt.

What did they accomplish? Despite headlines at the time softly mocking OWS for lack of cohesion and lack of clear messaging, the movement is credited with bringing attention to income inequality and the seemingly preferential treatment of financial institutions accused of wrongdoing. Recall from the chapter on Crime and Deviance that many financial crimes are not prosecuted, and their perpetrators rarely face jail time. It is likely that the general population is more sensitive to those issues than they were before the Occupy and related movements made them more visible.

What is the long-term impact? Has the United States changed the way it manages inequality? Certainly not. As discussed in several chapters, income inequality has generally increased. But is it a major shift in our future?

The late James C. Davies suggested in his 1962 paper, "Toward a Theory of Revolution," that major change depends upon the mood of the people and that it is extremely unlikely those in absolute poverty will be able to overturn a government, simply because the government has infinitely more power.

Instead, a shift is more possible when those with more power become involved. When formerly prosperous people begin to have unmet needs and unmet expectations, they become more disturbed: their mood changes. Eventually, an intolerable point is reached, and revolution occurs. Thus, change comes not from the very bottom of the social hierarchy but from somewhere in the middle (Davies 1962). For example, the Arab Spring was driven by mostly young, educated people whose promises and expectations were thwarted by corrupt, autocratic governments. OWS, too, came not from the bottom but from people in the middle, who exploited the power of social media to enhance communication.

Collective Behavior

Sociology in the Real World

Flash Mobs and Challenges
A large group of people in casual and diverse clothing make identical movements in what appears to be a park or plaza.


Figure 21.2 Is this a good time had by all? Some flash mobs may function as political protests, while others are for fun.

In March 2014, a group of musicians got together in a fish market in Odessa for a spontaneous performance of Beethoven's "Ode to Joy" from his Ninth Symphony. While tensions were building over Ukraine's efforts to join the European Union, and even as Russian troops had taken control of the Ukrainian airbase in Belbek, the Odessa Philharmonic Orchestra and Opera Chorus tried to lighten the troubled times for shoppers with music and song. Spontaneous gatherings like this are called flash mobs. They are often recorded or live streamed, and are sometimes planned to celebrate an event or person.

While flash mobs are often intensely designed and rehearsed in order to give the impression of spontaneity, challenges don't always go according to plan: Cinnamon is too intense, buckets may fall on people's heads, or a bottle breaks on the floor. But successes and failures on social media can tie people together. Challenges can lead to chats, recollections, and repeats.

Humans seek connections and shared experiences. Perhaps experiencing a flash mob event enhances this bond. It certainly interrupts our otherwise mundane routine with a reminder that we are social animals.

Forms of Collective Behavior

Flash mobs are examples of collective behavior, noninstitutionalized activity in which several or many people voluntarily engage. Other examples are a group of commuters traveling home from work and a population of teens adopting a favorite singer's hairstyle. In short, collective behavior is any group behavior that is not mandated or regulated by an institution. There are three primary forms of collective behavior: the crowd, the mass, and the public.

It takes a fairly large number of people in close proximity to form a crowd. Examples include a group of people attending an Ani DiFranco concert, tailgating at a Patriots game, or attending a worship service. Turner and Killian identified four types of crowds. Casual crowds consist of people who are in the same place at the same time but who aren't really interacting, such as people standing in line at the post office. Conventional crowds are those who come together for a scheduled event that occurs regularly, like a religious service. Expressive crowds are people who join together to express emotion, often at funerals, weddings, or the like. The final type, acting crowds, focuses on a specific goal or action, such as a protest movement or riot.

In addition to the different types of crowds, collective groups can also be identified in two other ways. A mass is a relatively large number of people with a common interest, though they may not be in close proximity, such as players of the popular Facebook game Farmville. On the other hand, a public is an unorganized, relatively diffused group of people who share ideas, such as the Libertarian political party. While these two types of crowds are similar, they are not the same. To distinguish between them, remember that members of a mass share interests, whereas members of a public share ideas.


Theoretical Perspectives on Collective Behavior

Early collective behavior theories focused on the irrationality of crowds. Eventually, those theorists who viewed crowds as uncontrolled groups of irrational people were supplanted by theorists who viewed the behavior some crowds engaged in as the rational behavior of logical beings.


Emergent-Norm Perspective

A photo of a damaged home from Hurricane Katrina with a sign posted on the fence that reads, Looters Will Be Shot


Figure 21.3 According to the emergent-norm perspective, Hurricane Katrina victims sought needed supplies for survival, but to some outsiders, their behavior was normally seen as looting.


Sociologists Ralph Turner and Lewis Killian built on earlier sociological ideas and developed what is known as emergent norm theory. They believe that the norms experienced by people in a crowd may be disparate and fluctuating. They emphasize the importance of these norms in shaping crowd behavior, especially those norms that shift quickly in response to changing external factors. Emergent norm theory asserts that, in this circumstance, people perceive and respond to the crowd situation with their particular (individual) set of norms, which may change as the crowd experience evolves. This focus on the individual component of interaction reflects a symbolic interactionist perspective.

For Turner and Killian, the process begins when individuals suddenly find themselves in a new situation or when an existing situation suddenly becomes strange or unfamiliar. For example, think about human behavior during Hurricane Katrina. New Orleans was decimated, and people were trapped without supplies or a way to evacuate. In these extraordinary circumstances, what outsiders saw as "looting" was defined by those involved as seeking needed supplies for survival. Normally, individuals would not wade into a corner gas station and take canned goods without paying. Still, given that they were suddenly in a greatly changed situation, they established a norm that they felt was reasonable.

Once individuals find themselves in a situation ungoverned by previously established norms, they interact in small groups to develop new guidelines on how to behave. According to the emergent-norm perspective, crowds are not viewed as irrational, impulsive, uncontrolled groups. Instead, norms develop and are accepted as they fit the situation. While this theory offers insight into why norms develop, it leaves undefined the nature of norms, how they come to be accepted by the crowd, and how they spread through the crowd.


Value-Added Theory

Neil Smelser's meticulous categorization of crowd behavior, called value-added theory, is a perspective within the functionalist tradition based on the idea that several conditions must be in place for collective behavior to occur. Each condition adds to the likelihood that collective behavior will occur. The first condition is structural conduciveness, which occurs when people are aware of the problem and have the opportunity to gather, ideally in an open area. Structural strain, the second condition, refers to people's expectations about the situation at hand being unmet, causing tension and strain. The next condition is the growth and spread of a generalized belief, wherein a problem is clearly identified and attributed to a person or group.

Fourth, precipitating factors spur collective behavior; this is the emergence of a dramatic event. The fifth condition is mobilization for action when leaders emerge to direct a crowd to action. The final condition relates to action by the agents. Called social control, it is the only way to end the collective behavior episode.

A real-life example of these conditions occurred after the fatal police shooting of teenager Michael Brown, an unarmed eighteen-year-old African American, in Ferguson, MO, on August 9, 2014. The shooting drew national attention almost immediately. A large group of mostly Black local residents assembled in protest – a classic example of structural conduciveness. When the community perceived that the police were not acting in the people's interest and were withholding the name of the officer, the structural strain became evident. A growing generalized belief evolved as the crowd of protesters was met with heavily armed police in military-style protective uniforms accompanied by an armored vehicle. The precipitating factor of the arrival of the police spurred greater collective behavior as the residents mobilized by assembling a parade down the street. Ultimately, they were met with tear gas, pepper spray, and rubber bullets used by the police, acting as agents of social control. The element of social control escalated over the following days until August 18, when the governor called in the National Guard.

A masked officer with a shield is shown here.

Figure 21.4 Agents of social control bring collective behavior to an end.


Assembling Perspective

Interactionist sociologist Clark McPhail developed the assembling perspective, another system for understanding collective behavior that credited individuals in crowds as rational beings. Unlike previous theories, this theory refocuses attention from collective behavior to collective action. Remember that collective behavior is a noninstitutionalized gathering, whereas collective action is based on a shared interest. McPhail's theory focused primarily on the processes associated with crowd behavior, plus the lifecycle of gatherings. He identified several instances of convergent or collective behavior, as shown in the chart below.

Type of crowd Description Example
Convergence clusters Family and friends who travel together Carpooling parents take several children to the movies
Convergent orientation Group all facing the same direction A semi-circle around a stage
Collective vocalization Sounds or noises made collectively Screams on a roller coaster
Collective verbalization Collective and simultaneous participation in a speech or song Pledge of Allegiance in the school classroom
Collective gesticulation Body parts forming symbols The YMCA dance
Collective manipulation Objects collectively moved around Holding signs at a protest rally
Collective locomotion The direction and rate of movement to the event Children running to an ice cream truck

Table 21.1 Clark McPhail identified various circumstances of convergent and collective behavior.


As useful as this is for understanding the components of how crowds come together, many sociologists criticize its lack of attention to the large cultural context of the described behaviors, instead focusing on individual actions.


Source: Tonja R. Conerly, Kathleen Holmes, Asha Lal Tamang; OpenStax, https://openstax.org/books/introduction-sociology-3e/pages/21-1-collective-behavior
Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 License.

Last modified: Tuesday, September 12, 2023, 11:58 AM