Completion requirements
Upon successful completion of this unit, you will be able to:
[1] explain how generative AI supports better decision-making, mitigates risk, and increases operational efficiency; [2] explain how generative AI enhances personalized experiences, improve customer satisfaction and drive innovative marketing; [3] explain how business owners can integrate generative AI tools to boost productivity and business growth; [4] apply generative AI tools to automate the creation of content, including emails and presentations