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ENGL210: Technical Writing
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ENGL210: Technical Writing
Sections
Unit 5: Process Documentation
5.1: Planning for the Process Document
Business Communication for Success
: "A Planning Checklist for Business Messages"
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Business Communication for Success
: "A Planning Checklist for Business Messages"
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◄ Writing Activity: Process Documents
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Course Syllabus
Course Terms of Use
Business Communication for Success
: "Getting to Know Your Audience"
The Writing Center, University of North Carolina at Chapel Hill: "Audience"
ProsWrite: "Tutorial on Context in Professional Writing: Audience"
Writing Activity: The Audience-Writer Relationship
David McMurrey's "Audience Analysis: Just Who are These Guys?"
Writing Tips: Know Your Audience
Amanda Wray's "What to Think about When Writing for a Particular Audience"
Writing Assignment: The Audience for an Email
David McMurrey's "Audience Adaptation"
David McMurrey's "Translating Technical Discussions: Say it in English, Please?"
ProsWrite: "Tutorial on Style in Professional Writing: Word Choice"
Joseph Moxley's "Principles of Design"
ProsWrite: "Tutorial on Context in Professional Writing: Purpose"
Writing Activity: Workplace Communications
Unit 1 Writing Self-Assessment: Activity 1
Unit 1 Writing Self-Assessment: Activity 2
Unit 1 Writing Self-Assessment: Activity 3
Business Communication for Success
: "Memorandums and Letters"
Memorandums and Business Letters
Writing Activity: Memos
Creating a Block-Style Business Memo
Writing Activity: Memos II
Memorandum Assessment
How to Write a Memo
: "Memo Tutorial and Sample Memos"
Writing Activity: Subject Lines
UpWrite Press: "The Key Forms of Business Writing - Basic Memo"
Writing Activity: Being Reader-Friendly
Writing Activity: Analyzing a Memo
Business Communication for Success
: "Text, E-mail, and Netiquette"
Writing Activity: Analyzing a Memo
E-mail Assessment
The Writing Center, University of North Carolina at Chapel Hill: "Effective E-mail Communication"
Writing Activity: Questions To Ask Yourself Before Sending an Email Message
Business Communication for Success
: "Text, E-mail, and Netiquette"
Writing Activity: Effective Emails
Andy Yen's "Think Your Email's Private? Think Again"
Writing Activity: Ethics of Electronic Communication
Deedra Wollert Hickman's "Audience Analysis: Primary, Secondary, and Hidden Audiences"
William Stewart's "Email Blind Carbon Copy"
Business Communication for Success
: "Ethics, Plagiarism, and Reliable Sources"
United States National Archives: "Electronic Recordkeeping"
United States Environmental Protection Agency: "Basic Requirements of an Electronic Recordkeeping System at EPA"
Writing Activity: Electronic Recordkeeping
Unit 2 Writing Self-Assessment: Activity 1
Unit 2 Writing Self-Assessment: Activity 2
Unit 2 Writing Self-Assessment: Activity 3
The Writing Center, University of North Carolina at Chapel Hill: "Business Letters"
Writing Activity: Business Letters
Creating a Block Style Business Letter
David McMurrey's "Write a Nice Professional Letter"
Business Communication for Success
: "Memorandums and Letters"
Writing Effective Letters
David McMurrey's "Job Application Letters: Show Your Best Stuff, Get that Interview"
David McMurrey's "Inquiry Letters: Ask for Information in a Professional Manner"
David McMurrey's "Complaint and Adjustment Letters: Go Ahead and Gripe, but in a Professional Manner"
Writing Activity: Complaint and Adjustment Letters
Unit 3 Writing Self-Assessment: Activity 1
Unit 3 Writing Self-Assessment: Activity 2
Unit 3 Writing Self-Assessment: Activity 3
Writing Activity: Graphics in Technical Writing
David McMurrey's "Tables, Charts, Graphs: Show Me the Data"
The Open University: "More Working with Charts, Graphs and Tables"
Adam Gaweda's "Creating a Pie Chart in Excel 2013"
Norbert Elliot's "Introduction to Graphics"
US Federal Emergency Management Agency: "Technical Writing"
ProsWrite: "Tutorial on Development in Professional Writing: Graphics"
Writing Activity: Graphics in Documents
David McMurrey's "Graphics: Picture This"
Writing Activity: Choosing Graphics
Norbert Elliot's "Types of Graphical Illustration in Technical Writing"
Business Communication for Success
: "Visual Aids"
LearnNC: "Copyright: A Primer"
Writing Activity: Content Licenses
José Picardo's "Top Five Online Presentation Tools"
E. Jonathan Arnett's "Audiovisual Presentations Made Easy(-ier): Tips for Creating an Effective PowerPoint, Prezi, or Keynote"
Writing Activity: Audiovisual Elements
Norbert Elliot's "Labels, Callouts, Captions and Notes"
University of Rhode Island, University Libraries: "Citing Correctly and Avoiding Plagiarism: APA Format, 5th Edition"
National Forum on Education Statistics: "The Forum Guide to Data Ethics Online Course"
Writing Activity: Data Ethics
University of Texas at El Paso: "Master List of Logical Fallacies"
Boundless: "Logical Fallacies"
The University of North Carolina at Chapel Hill, Writing Center: "Logical Fallacies"
Ruby Waddell's "The Ethics of Image Manipulation"
Writing Activity: Shaping Information
Unit 4 Writing Self-Assessment: Activity 1
Unit 4 Writing Self-Assessment: Activity 2
Unit 4 Writing Self-Assessment: Activity 3
David McMurrey's "Instructions: Tell Them How to Do It!"
Joseph Moxley's "Instructions and Process Reports"
Examples of "Process Videos"
Writing Activity: Process Documents
Writing Activity: Communications Channels
David McMurrey's "Online Technical Writing: Examples, Cases and Models"
David McMurrey's "Common Page Design: Make it Accessible, Professional"
Writing Activity: Formatting
Writing Activity: Process Draft
David McMurrey's "Graphics: Picture This"
Angela Eward-Mangione's "You-Centered Business Style"
David McMurrey's "Power-Revision Techniques: Sentence-Level Revision: Every Word Deleted is a Victory!"
University of North Carolina at Chapel Hill, Writing Center: "Gender-Sensitive Language"
Writing Activity: Gender-Sensitive Language
Angela Eward-Mangione's "Professional and Technical Writing Processes: Composing"
Writing Commons: "Overcoming Barriers to Effective Written Communication"
Unit 5 Writing Self-Assessment: Activity 1
Unit 5 Writing Self-Assessment: Activity 2
Unit 5 Writing Self-Assessment: Activity 3
David McMurrey's "Proposals: Get Your Project Approved and Funded"
Writing Commons: "Principles of Persuasion"
Business Communication for Success
: "Principles of Persuasion"
Business Communication for Success
: "What Is Persuasion?"
Business Communication for Success
: "Business Proposal"
Writing Activity: Complete Proposal
David McMurrey's "Proposals: Get Your Project Approved and Funded"
David McMurrey's "Graphics: Picture This"
Unit 6 Writing Self-Assessment: Activity 1
Unit 6 Writing Self-Assessment: Activity 2
Unit 6 Writing Self-Assessment: Activity 3
Business Communication for Success
: "The Evolution of the Internet"
Joseph M. Moxley's "New Media Writing Introduction"
Sam Corbett's "Text-to-Visual Remediation"
Writing Activity: Social Media
Business Communication for Success
: "Viral Messages"
Business Communication for Success
: "The Effects of the Internet and Globalization on Popular Culture and Interpersonal Communication"
Joseph Moxley's "Blogging in the Composition Classroom"
Writing Activity: Effective Blogging
Business Communication for Success
: "Sound Bites and Quotables"
Example Blogs
B2Bento: "Quickstart Guide to Social Media for Business"
Caron Beesley's "Don’t Be a Social Media Marketing Skeptic – Learn Where and How to Start"
Writing Activity: Businesses Online
Daniel Trottier's "The Business of Conversations: Market Social Media Surveillance and Visibility"
Writing Activity: Online Audiences
Business Communication for Success
: "Social Media and Web 2.0"
Writing Activity: Using Online Tools
Caron Beesley's "The 'Ultimate' Small Business Guide to Social Media Marketing"
Caron Beesley's "6 Golden Rules for Building Your Business with Social Media"
Anita Campbell's "6 Quick Ways to Use Social Media for Branding"
Writing Activity: Using Online Tools
John Wihbey's "Spreading Messages on Twitter"
Caron Beesley's "Six Tips for Getting the Most out of Your Small Business Tweets"
Writing Activity: Using Twitter
Jennifer Yirinec's "Online Forums: Responding Thoughtfully"
Daniel Ruefman's "Taking Control: Managing Your Online Identity for the Job Search"
Writing Activity: Website Comments
Matt Barton's "A Student’s Guide to Using Wikis"
M C Morgan's "Getting Started on Writing a Wiki"
Writing Activity: Information Organization
Dan Richards' "Digital Ethics"
Writing Activity: Presenting Yourself Online
Business Communication for Success
: "Issues and Trends"
Writing Activity: Online Business Communication
Margaret Weigel's "Social Media in the Workplace: Research Roundup"
Writing Activity: Social Media Policies
Unit 7 Writing Self-Assessment: Activity 1
Unit 7 Writing Self-Assessment: Activity 2
Unit 7 Writing Self-Assessment: Activity 3
Study Guide for ENGL210: Technical Writing
Course Feedback Survey
ENGL210: Certificate Final Exam
Writing Activity: Communications Channels ►
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ENGL210: Technical Writing
Sections
Course Introduction
Unit 1: Audience Analysis
Unit 2: Internal Communication: Writing Memos and Emails
Unit 3: External Communication: Formal Letters
Unit 4: Using Visuals to Convey Information
Unit 5: Process Documentation
Unit 6: Writing Proposals
Unit 7: Communicating on the Internet
Study Guide
Course Feedback Survey
Certificate Final Exam
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