Discover the competencies, stages, settings, roles, and ethical considerations in small-group communication for practical application.
Time: 6
Course Introduction:
Effective communication within small groups is crucial in everyday scenarios like collaborating with colleagues on a project or addressing challenges at work, school, or during volunteer activities. This professional development course examines the principles of small-group communication. The competencies you will acquire in this course will contribute to successful teamwork and foster improved interpersonal relationships, leadership capabilities, and overall communication effectiveness.
Course Units:
- Unit 1: Small Group Competencies and Development
- Unit 2: Conflicts in Group Communication
Course Learning Outcomes:
- Identify specific competencies of the interpersonal communication process used in facilitating small group communication;
- Explain the roles of people in small groups;
- Identify the stages of small group development;
- Identify typical communication challenges that occur in small groups; and
- Apply techniques to improve group communication.
Continuing Education Units: 0.6