Explore the tools and strategies needed to foster a positive and productive communication culture in the workplace.

Time: 13
Course Introduction:

This course examines organizational communication, focusing on practical uses. Throughout the course, you'll delve into fundamental communication principles and essential organizational communication elements. This knowledge equips you to cultivate productive workplace connections and apply effective strategies. Additionally, you'll explore challenges individuals face in professional environments and practical solutions to promote inclusivity.

Course Units:
  • Unit 1: Dimensions of Organizational Communication
  • Unit 2: Interpersonal and Intrapersonal Business Communication
Course Learning Outcomes:
  • Describe key concepts for effective business communication;
  • Identify competencies for effective communication that occurs in organizations;
  • Apply strategies to improve workplace communication;
  • Explain the importance of interpersonal communication in the workplace; and
  • Describe the advantages of employing social media within a professional setting.
Continuing Education Units: 1.3