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ENGL210: Technical Writing
ENGL210: Technical Writing: All participants
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-- COURSE INTRODUCTION --
-- Unit 1: Audience Analysis --
-- 1.1: Audience Analysis --
-- 1.1.1: Who are They and What do They Know? --
-- 1.1.2: What do They Need to Know or Do? --
-- 1.2: How does Audience Impact Delivery? --
-- 1.2.1: Word Choice --
-- 1.2.2: Formatting --
-- 1.2.3: Purpose --
-- Unit 1 Assessment --
-- Unit 2: Internal Communication: Writing Memos and Emails --
-- 2.1.1: Purpose --
-- 2.1.2: Format and Delivery --
-- 2.1.3: Subject Lines --
-- 2.1.4: Paragraphs, White Space, and Bullets --
-- 2.2.1: Purpose --
-- 2.2.2: Best Practices for Emails --
-- 2.3: Ethics of Electronic Communication --
-- 2.3.1: CC and BCC --
-- 2.3.2: Confidentiality --
-- 2.3.3: Legal Requirements for Record Keeping --
-- Unit 2 Assessment --
-- Unit 3: External Communication: Formal Letters --
-- 3.1: Overview of Formal Letter Writing --
-- 3.2: Business Letter Format --
-- 3.3.1: Application Letters --
-- 3.3.2: Inquiry Letters --
-- 3.3.3: Complaint and Adjustment Letters --
-- Unit 3 Assessment --
-- Unit 4: Using Visuals to Convey Information --
-- 4.1: Visuals Based on Numeric Data --
-- 4.2.1: Choosing Graphics --
-- 4.2.2: Types of Graphics --
-- 4.2.3: Using Existing Images: Understanding Copyright --
-- 4.3: Multimedia in Technical Writing --
-- 4.4: Integrating Visuals --
-- 4.5.1: Data Presentation --
-- 4.5.2: Photoshop --
-- Unit 4 Assessment --
-- Unit 5: Process Documentation --
-- 5.1: Planning for the Process Document --
-- 5.2.1: Organization and Formatting --
-- 5.2.2: Supplementing with Visuals --
-- 5.2.3: Language Concerns --
-- 5.2.4: Concrete Language --
-- 5.2.5: Anticipating Audience Reaction --
-- Unit 5 Assessment --
-- Unit 6: Writing Proposals --
-- 6.1: Planning for a Proposal --
-- 6.2: Tools of Persuasion --
-- 6.3: Writing a Proposal --
-- 6.4: Formatting --
-- Unit 6 Assessment --
-- Hidden --
-- Unit 7: Communicating on the Internet --
-- 7.1: "New Media" and Generating Content for the Web --
-- 7.2: Blogging --
-- 7.3.1: Getting Started with Social Media --
-- 7.3.2: Online Markets --
-- 7.3.3: Using Social Media Tools --
-- 7.3.4: Using Social Media Effectively --
-- 7.3.5: Twitter --
-- 7.4: Discussion Forums --
-- 7.5: Wikis --
-- 7.6: Concerns for Online Writing --
-- Unit 7 Assessment --
-- Study Guide --
-- Course Feedback Survey --
-- Certificate Final Exam --
-- Archived Materials --
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