Topic Name Description
Course Introduction Page Course Syllabus
1.1.1: Foundational Business Practices Page What is a Business?

Read this page for an overview of basic business concepts that will give you a solid foundation for the rest of the course. While the goal of business is to make a profit, there are also many other goals. This article will explain the types of goals, how they are assessed, the markets they serve, and their effect on society.

1.1.2: Factors Affecting the Success of Business URL Getting Down to Business

Read this section to learn about internal and external factors that affect the success of businesses. Pay particular attention to Figure 1.2 to gain an understanding of where each of these factors fall. Positive Impact of Business on Society URL Corporate Social Responsibility

Read this section, paying particular attention to the sections on communities, financial contributions, volunteerism, and supporting local causes, to learn more about the positive impact of businesses. Negative Impact of Business on Society URL Environmentalism

Read this section to see the environmental effects of businesses and why sustainability is important.

URL When Coal Plants Shut Down, What Happens Next?

Read this article for an interesting look at the environmental impact that changes in industry can have. While many would argue that the shift away from coal as an energy source is good for the environment, one must also consider the lasting impact that coal plants can have on the environment even after they have closed.

URL A New Chart Conclusively Proves that Automation is a Serious Threat

Next, read this article, which helps show what can happen when businesses that once employed many people in an area begin to advance technologically and rely more on automation. Pay special attention to the "Sleeping Through a Wake-Up Call" section, which describes the negative effect that shifts to automation in the manufacturing industries can have on the labor force. Case Study URL Cases and Problems

Now that you've read about some of the positive and negative effects of businesses, complete the activity that asks if Nike was responsible for compensating Honduran factory workers.

Consider how Nike affected society, and determine whether you think their impact was positive or negative.

1.2.1: Productivity URL The Context of Business

Read Module 1 on pages 51–74 for an explanation of the United States economy.

American workers are considered some of the most productive in the world. Productivity is your final output after you have considered the hours worked. Our productivity in this country has grown because technology has lowered the cost of producing goods and services.

As you read these pages, please note that for this first section, you are focusing on macroeconomics, which includes the gross domestic product, unemployment rate, and price indexes.

1.2.2: The Business Cycle URL Business Cycles
Review pages 74–76 to learn about the characteristics of the business cycle and its relationship with the GDP. The combination of expansion and contractions is called the business cycle.
Page The Business Cycle

Read this article. Pay particular attention to the items listed under Key Points, Terms, and Examples.

After reviewing this section, summarize what you consider the three most viable causes of business cycles.

1.3.1: Economic Indicators URL Economic Indicators

Review pages 81–84.

Research three economic indicators: leading, coincidental, and lagging. Discuss what the data seems to be showing in the results of your research. Rank or order the economic indicators you consider most important. Write a 2- to 3-page essay that explains your findings, especially in terms of what the indicators say about the economy. In your conclusion, share where you believe the economy is going.

1.3.2: Consumer Price Index URL CPI Inflation Calculator

Go to the CPI Inflation Calculator and perform two calculations:

  1. Compute what a pair of denim jeans cost the year you were born if they cost $80 today.
  2. Compute what a car cost the year you were born if it is selling for $23,000 today.

Please feel free to explore the inflation rate of interest by performing additional calculations on this calculator.

1.3.3: Rate of Inflation Page How the U.S. and Other Countries Experience Inflation

Read this article about the pattern of U.S. price and inflation rates from 1913 to the present. Pay particular attention to the charts that show the comparison between U.S. rates and those of other countries around the world.

1.3.4: Gross Domestic Product Page What is the Gross Domestic Product?

Read this article, which provides an explanation of the Gross Domestic Product, which is the dollar value of goods and services produced in a given country in a year. What is the significance of GDP as an economic indicator?

1.3.5: Nominal and Real GDP Growth URL Economic Growth
Review "Economic Growth" on page 55. The United States' high GDP allows Americans to have a high standard of living.
URL Measuring the Health of the Economy
Read this section to learn more about economic and growth. Looking at GDP alone does not give much of an indication of the health of an economy. It is the change in GDP that is relevant. If GDP goes up, the economy is growing. This positive movement is what we want as we leave behind the most recent recession. Complete the exercises at the end of the section.
1.3.6: GDP Per Capita URL Country Comparison – GDP Per Capita

Carefully review this chart, which compares the GDP per capita of several countries around the world. Note the date of information provided, and compare this to the charts provided on pages 66 through 69 of Introduction to Business. Studying GDP per capita will allow you to compare one country to another.

As you review this resource, answer the following questions:

  1. Why is the U.S. GDP per capita higher than China?
  2. How is GDP per capita found?
1.3.7: Inflation and Consumer Spending Page Consumer Income, Purchasing Power, and Confidence

Read this section for an in-depth look at the relationship between inflation, the economy, and how we spend our money.

As you read, consider the effect of inflation on your own purchasing power and buying habits. As the rate of inflation increases, there is a decline in your purchasing power as a consumer, but a decrease in inflation and lower prices can also affect what we buy. For example, as gas prices decline, we see an associated decline in the rate of hybrid car purchases.

List three ways that inflation might affect your life.

URL Inflation Rate

The graph of inflation rate on page 70 shows the direction inflation has gone from 1914 to 2007. Review this graph and read the text below it. High interest rates can hurt businesses because consumers are less likely to buy when interest rates are high. Additionally, businesses find it expensive to purchase equipment and other overhead they may need to prosper.

1.4.1: Budget Deficit (Expenses Exceed Revenues) URL Fiscal Policy

Re-read "Fiscal Policy" on page 77 and review the graph on page 78 to learn about the definition of the budget deficit.

In the year of an election, the candidates promise to reduce government spending. Usually, this does not happen. The deficit in the United States is growing with the continuation of the wars in Iraq and Afghanistan. The yearly deficit continues to add to the national debt. Some U.S. citizens think that government spending helps the economy grow. Others think that government spending comes out of the hands of consumers and business owners, thereby slowing growth.

After you read, write a paragraph that expresses your thoughts on this argument.

1.4.2: Budget Surplus (Revenues Exceed Expenses) URL The Government's Role in Managing the Economy

Read this section, focusing on the national debt, to learn about budget surpluses. It is quite unlikely that the United States will see a budget surplus in the near future. This situation is present when the tax revenues collected are greater than the expenses of the United States government. Complete Exercise 1 at the end of the section.

1.4.3: Government Regulation URL Monetary Policy

Review the graphic and text on page 79 to learn about the monetary policy. Monetary policy manages the money supply under the control of the Federal Reserve Board.

Page What Does the Federal Reserve Do?
Read this article to learn more about the Federal Reserve Bank of New York.
1.5.1: Feasibility of Doing Business in a Foreign Country URL The World's Economies
Review pages 56–69 to learn about the importance of international business.
URL The Drive for International Trade

Read this section to learn about why businesses are going global and the difference between imports and exports.

1.5.2: Methods for Business Entry into the Global Marketplace URL Types of International Business

There are a variety of methods businesses can use to enter the global marketplace. Some carry heavier risk than others, and some require businesses to give up some of their control.

Read about the types of international business and rate them based on risk and control.

1.5.3: Global Trade Restrictions URL International Trade Barriers

While international trade seems like a win-win situation for businesses, many governments impose trade restrictions such as tariffs or quotas as a way to control how much foreign product is introduced into their country. Often, these trade restrictions are put in place to protect domestic industries or insure a working population.

Read about the trade restrictions and reflect on what would precipitate a government imposing one trade restriction rather than another.

1.5.4: Global Trade Facilitators URL International Trade Agreements and Organizations
It can be daunting to start a business in the United States. One must learn how to navigate through the bureaucratic red tape. Can you imagine how much more difficult it must be to navigate the bureaucratic red tape for more than one country? Luckily, for a business entering the global marketplace, there are organizations such as the World Bank and International Monetary fund, trade agreements such as GATT and NAFTA, and economic communities, which make the process easier to navigate.
Unit 1 Activities Page Banks and the 2008 Financial Crisis

These videos discuss the 2008 financial crisis in the United States. In the first, Didier Sornette talks about how early warning signs for a financial crisis can be plotted. In the second, William Black gives an insider's view of how banking practices led to the 2008 financial crisis.

2.1: Legal Forms of Business URL Entrepreneurship and Legal Forms of Business

Read Module 2 on pages 149 – 159 to get an overview of the various forms of business ownership, including advantages and disadvantages, and to learn about some of the factors that go into deciding which form is best for any given situation.

No hard and fast formula helps an entrepreneur pick the right form. However, there are some important considerations, such as risk, taxes, transferability, and even image.

URL Factors to Consider

Read this section for a more in-depth look at these factors and some questions entrepreneurs can ask themselves to help them decide which form is right for them. Soon, we'll look at each of the forms in more detail.

2.1.1: Sole Proprietorship URL Sole Proprietorship

Many new business owners choose the sole proprietorship because it is the easiest form to initiate and provides the most control since only one person makes the decisions (for good or ill). Pay particular attention to the discussion on unlimited liability, since this is a major drawback for sole proprietorships. It might be interesting to try the exercise at the end of the section and find a sole proprietor in your area.

2.1.2: Partnerships (General and Limited) URL Partnerships

Now, let's look at partnerships. Just like in any other element of society, when more than one person is involved, things become a little more complicated. As you’ll see, unlimited liability is an issue with partnerships as well.

In light of what you've learned, think about what advice you would give Jason in the exercise at the end of the section.

2.1.3: Corporations (LLC and Subchapter S) URL Corporations

Corporations are the most complicated form of business ownership. Though they are more complicated, they provide some safeguards that sole proprietorships and partnerships do not.

In this section, you'll learn about the most common type of corporation, the C Corporation. You'll also learn some important information about purchasing ownership in a publicly traded corporation in the form of stocks.

URL Other Types of Business Owners

While C-corporations are the most common type of corporate ownership, there are other forms that you should be aware of.

Read this section to learn about S-corporations, limited liability companies, cooperatives, and non-profit organizations. Completing the exercise at the end of the section will give you a nice table to use as you prepare for the final exam.

URL Forms of Business

Go to pages 171 and 172 for the team assignment on forms of business. Try to complete this exercise. Since you are working individually, only choose one scenario and consider what would happen if it was a different form of business: sole proprietorship, partnership, or corporation. Of course, you may consider all six scenarios, though this is not required.

Activity: Business Structures Page Choose Your Business Structure

Review the various options and select two business structures to compare and contrast. Review the various options and select two business structures to compare and contrast. You will write about these structures in the following writing activity.

2.2: Entrepreneurship and How Small Businesses Impact the Economy URL What is an Entrepreneur?

Review this section to learn about entrepreneurs.

2.2.1: Qualities of Successful Entrepreneurs Page Is Entrepreneurship For You?

Read this page to see if you have what it takes to be an entrepreneur. Then, write a summary paragraph that explains the characteristics of an entrepreneur that you believe you have and ones that you feel you could work on improving.

2.2.2: How Small Businesses Impact the Economy URL The Importance of Small Businesses to the U.S. Economy

Read this section to learn more about the importance of small businesses to the U.S. economy.

URL What Industries Are Small Businesses In?

Read this section to learn about some of the industries you are likely to find small business operations. You'd be surprised at how much of the U.S. economy is driven by small businesses.

URL Advantages and Disadvantages of Starting a Business

Read sections 5.4 and 5.5 for more detail about starting a business and some of the advantages and disadvantages in store for small business owners.

2.2.3: Role of the U.S. Small Business Administration (SBA) Page What the SBA Offers to Help Small Businesses Grow

Read this article for a detailed explanation of what duties are assigned to the U.S. Small Business Administration.

Page What the SBA Offers

This article goes into more detail on specific programs the SBA offers, including a guaranteed loan program.

2.3: Analyzing the Potential of a Business to be Profitable URL The Challenges of Starting a Business

Read the introduction of Chapter 5 to see some of the challenges facing business owners.

2.3.1: Components of a Business Plan URL The Business Plan

This section discusses why business plans are important and what sections should be included.

URL Starting a Business – The Business Plan
Read pages 159–167 for another look at business plans.
Page Write Your Business Plan
Review this article to see some examples of already written business plans and learn how to write a business plan of your own.
2.3.2: Breakeven Analysis URL Breakeven Analysis

Read the nice explanation of breakeven analysis on pages 167–169.

URL Breakeven Analysis

Read this section for a more detailed look at how breakeven analysis calculations are completed, and then try the exercise at the end of the section.

2.3.3: The Role of Taxes Page Taxes and Growth

Read this article about the effect taxes have on the U.S. economy and watch the video for additional information.

3.1: Marketing Defined URL Marketing

Read pages 176–190 to learn more about the marketing process.

URL Marketing: Providing Value to Customers

Read the introduction, section 9.2, and section 9.3 to get another perspective on marketing and the marketing mix. Complete the exercises at the end of each section.

Page The History of the Marketing Concept

Read this section, which describes the various marketing orientations through time. As you read, think about how this evolution has impacted products or services you may purchase.

3.2.1: The Product URL Product Design and Development

The first element is the product. A product is a good or service intended to meet the needs of consumers or society.

Read the introduction and sections 10.1, 10.2, and 10.7 to learn about products and product development.

3.2.2: Pricing URL Pricing a Product

Read this section to learn about various pricing strategies. Once a business has a product to sell, the next consideration is how to price the product. They want to price the product high enough that they make a profit, but not so high that their typical customer wouldn't buy it.

3.2.3: Placement (Distribution) URL Placing a Product

Once a product has been developed and a pricing strategy has been chosen, the business must now consider where it should place the product and how to get it there. This placement and distribution.

Read this section to learn about product distribution strategies and supply chain management.

3.2.4: Promotion URL Promoting a Product

The final P in our marketing mix is promotion. This is often what people think about when they hear the term marketing. But, as we have seen, it is only a part of the marketing mix. The promotion mix includes advertising, personal selling, sales promotion, and publicity. Some of these elements are paid for and the business has direct control over the message, some are not.

Read this section to learn more about promoting a product.

3.3: Consumer Behavior Page Consumer Purchasing Behavior

Read this section, which reviews consumer behavior and gives a more in-depth look at the elements that influence what we buy and why we buy.

3.3.1: Customer-Relationship Management Page Customer Relationship Management

The customer should be the focus of all business endeavors; without the customer, there would be no business. In fact, without repeat customers, most businesses would be hard-pressed to keep going. Because of this, creating a relationship with the customer is extremely important to the business in general and marketers in particular.

Read this short article that describes Customer Relationship Management (CRM) and what it means to businesses.

3.3.2: Multicultural CRM URL Customers

Read pages 191–192 to look at Customer Relationship Management from a multicultural perspective. Complete the assignment on page 193 to develop a PowerPoint presentation that addresses the five main points of research. Instead of presenting this to a class, you should try to present to family members or friends and have them give you feedback on your presentation.

3.3.3: Electronic Commerce URL Introduction to Electronic Commerce and E-Business

First, we need to understand the difference between electronic commerce and e-business. Read this short excerpt that explains the terms and how they came about.

URL Categories of Electronic Commerce

Read this short excerpt to learn the various forms ecommerce could take.

URL Key Motivators Behind Taking a Business Online

Most businesses now have online presences, ranging from informational websites to full-blown marketplaces for buying and selling online. Read this short excerpt for some key motivators for taking a business online.

URL Interacting with Your Customers

Now that we've learned a little about e-business and e-commerce, read about the importance of interacting with customers. Pay particular attention to the section about social media marketing. You'll gain a better understanding of why businesses are using social media to promote their products and what their goals may be.

3.4.1: Marketing Segmentation URL Target Market

Rather than trying to sell their products to every possible consumer, businesses will concentrate their marketing efforts on a target market. The target market is the consumer who would be most likely to purchase a product.

Read pages 183–184 to learn more about target markets paying particular attention to the figure on page 183 detailing the differences between segmentation, targeting, positioning. Complete the assignment on page 199. Since you will be working by yourself rather than with a team, you may decide to create a profile on only one radio station.

3.4.2: Marketing Research Page The Marketing Research Process

Businesses must conduct research to find out who their typical customers are.

Read this article to learn about conducting marketing research. Try to summarize these lessons, by writing a brief reflection of how you would conduct your own research if you were the owner of an upscale retail clothing store in a major metropolitan city with several competitors.

3.4.3: Product Life Cycle URL Product

Earlier we learned about products and product development (in the marketing mix). Businesses must consider where a product currently is in its lifecycle so appropriate marketing strategies can be created. For example, a product in the introductory stage would require heavy advertisement compared to a product in the decline state.

Read pages 186–188 and look carefully at the product lifecycle. Complete the assignment on the product life cycle on pages 194–195. For this assignment, indicate where each of the eight technology products is on the product lifecycle chart based on the percentages of the population that has that technology. Be sure to explain your reasoning.

3.4.4: Branding URL Branding

Selling its products to make a profit is something businesses desire, and the next level up is making the business a household name or a brand.

Read the section on branding on page 190. Then, complete the individual assignment on branding on page 196. For this exercise, you will explore the PBS "Persuaders" site, which discusses the branding of a failed airline. You will then write a personal reflection of approximately 700–900 words.

Finally, complete the assignment on Starbucks branding and channels on page 197.

3.4.5: SWOT Analysis URL Marketing Strategy
Read the description of the SWOT analysis on page 184.
Page SWOT Analysis

Watch this brief video about how a SWOT analysis can be applied in various business scenarios. Then, select a company and develop a general SWOT analysis for that organization. Based on your analysis, consider two actions the company could take to improve its market position. After developing your new strategies, re-create the SWOT analysis for the company and consider how the company's situation would be affected by those changes.

4.1: Business Accounting URL Accounting, Financial Analysis, and Banking
Read pages 206–207 to get an overview of accounting and the financial statements used by managers and financiers to determine the financial health of a business.
URL The Role of Accounting in Business

Read the Chapter 12 introduction and section 12.1 to learn the difference between managerial and financial accounting.

4.1.1: Understanding Financial Statements URL Understanding Financial Statements

Read this overview of the functions of the basic financial statements: income statement, balance sheet, and statement of owner's equity. These documents serve as guidelines for making intelligent business decisions.

4.2: Components of an Income Statement URL Income Statement Basics

Let's look at the income statement in more detail. Read pages 208–209. The income statement shows sales, expenses, and net profit or net loss.

4.2.1: Key Financial Ratios URL Income Statement Analysis of Companies
Read pages 211–213 for more information on income statement analysis.
URL Accrual Accounting and Financial Statement Analysis

Read sections 12.3 and 12.4 to learn how to evaluate your company's success based on the income statement and ratio analysis. In section 12.3, focus on the income statement and work through the business scenario with the College Shop, which will allow you to determine if this company actually made any money.

4.3.1: Assets, Liabilities, and Stockholders' Equity URL Balance Sheet Statement Basics
Read pages 210–211 for more on assets and liabilities.
URL The Role of Accounting in Business

Review "How Do Financial Statements Relate to One Another?" and the key takeaways in Section 12.2. Then, read "Ratio Analysis" in section 12.4.

4.3.2: Key Financial Ratios Using the Balance Sheet URL Conducting a Financial Analysis for Retail Apparel Companies

Working independently, complete the assignment on pages 234–240, where you will perform a financial analysis on one retail company based on the given financial statements. As you work, try to answer the following questions:

  • What is the main purpose of completing ratio analysis using any firm's financial statement?
  • What are the categories of financial ratios?
  • It is important to remember that financial ratio guidelines may be different for one industry as compared to another.
4.4: Financial Ratio Analysis URL Financial Ratio Analysis

Now that you've had a chance to look at the income statement and balance sheets and see some of the financial ratios that can be calculated from the individual statements, let's take a look at profitability ratios that can be developed by using data from both statements.

Read pages 214–220 and pay attention to the profit margin, return on equity, and debt to equity ratios.

4.5: The Role of Banks in Finance File The Federal Reserve Today

Read this overview of the Federal Reserve. Then, review section 13.2 in the textbook. What were the causes of the 2008 banking crisis? What does the FDIC do for you if you deposit your money in a bank? Are savings, loans, and credit unions part of the banking system?

4.5.1 The Role of the Federal Reserve URL Banking and the Federal Reserve

To get a better understanding of the Federal Reserve, read pages 220–223.

URL The Federal Reserve System

Read this section and focus on the definition of the Fed in the first paragraph.

Page The Fed Explains Monetary Policy and the Central Bank

Watch these two videos to bring it all together.

4.5.2: The Federal Reserve and Interest Rates URL The Federal Reserve System

Review this section and focus on the reserve requirements. What are the three tools used by the Federal Reserve System to regulate the money supply in the United States? How does the usage of these three tools affect you as a consumer? Who is at the head of the Federal Reserve Board?

4.5.3: The Federal Reserve's Involvement in the Recent Financial Crisis URL The Financial Crisis and the Federal Reserve

Working independently, complete the assignment on page 245. Review the timeline and video. In an essay of 900–1,200 words, answer the questions in the instructions.

4.5.4: The Federal Reserve's Monetary Tools File The Federal Reserve Today

Look over this overview of the Federal Reserve today.

URL The Federal Reserve System

Review section 13.3, focusing on the tools of the Fed.

4.6.1: Financing Options URL The Role of the Financial Manager

Read this section to see where businesses can get capital to start up and operate their businesses.

URL Understanding Securities Markets

Read this section to take a closer look at equity financing in the form of buying and selling stocks.

URL Financing the Going Concern

Finally, read this section to look at the advantages and disadvantages of equity and debt financing.

4.6.2: Credit Analysis URL Credit Analysis

It's all well and good to know the difference between debt and equity financing, but businesses (and individuals) must understand what lenders are looking for in terms of creditworthiness.

Review the section on credit analysis on pages 225–227. Then, complete the assignment on page 242.

4.6.3: The Time Value of Money URL The Time Value of Money

Another consideration for whether or not a business should participate in investment or financing activities is the time value of money.

Take a moment to review pages 228–230. Then, complete the assignment on pages 243–244.

4.6.4: Personal Finances URL Personal Finances

This unit wouldn't be complete without giving you a look at how individuals manage their money. Read this chapter to see how you might be able to give advice to someone who has too much debt or whose monthly bills are too high.

5.1: Defining Management URL Management, Leadership, and Employees

Read pages 248–264 for an overview of what management is like. We will look at this section in more detail as we delve deeper into the process of management.

URL Managing for Business Success
Read the introduction and section 6.1 to see how important effective management is for a successful business, and to get an overview of the functions of the management process. Planning URL Planning
Read this section about the process businesses use to develop and implement a strategic plan. Organizing URL Organizing
Read this section to get a better understanding of the levels of management, functional organizational structures, the span of control, and how organizational charts are created. Directing URL Directing
Read this section for more on the levels of management, functional organizational structures, the span of control, and how organizational charts are created. Controlling URL Controlling
The last function we will look at is controlling. The goal is to have all the other management functions working superbly, but how will you know they are working? This is where controlling comes in. The controlling function is all about monitoring and assessing performance. This lets you know what is working and what needs corrective action.
5.1.2: The Skills Needed for Management URL Top Management
Read page 251 for a brief discussion of the leadership styles we looked at in the last section and, more importantly, the compensation managers receive in comparison to the average worker. Why is there such a discrepancy?
URL Managerial Skills

Read this section to help answer the question about pay differences between managers and other employees. Managers have to have a number of skills that put them at the top of the pay scale, including problem-solving skills that the average worker does not need to have.

5.2: The Role of Human Resource Management URL Human Resource Management

Human resource management (HRM) could be the most important managerial duty for a business. Consider this: if a business cannot recruit, train, develop, motivate, and appraise their employees, they are likely wasting money which means cutting into their profit.

Read the introduction and section 7.1 to get an overview of the scope of HRM.

5.2.1: Recruitment URL Recruitment and Retaining
Re-read pages 253–256 about recruitment and retaining to get a sense of the depth of information an HR person has to have just in the process of hiring and training new employees.
5.2.2: Development URL Developing

What happens once an employee has been hired? This section discusses training and developing employees and the importance of having a diverse workforce.

5.2.3: Motivation URL Motivating

Drawing on many older theories of motivation like Maslow's Hierarchy of Needs and Herzberg's two-factor theory, as well as newer theories like expectancy and equity theories, HR managers can learn what might motivate employees to do their best work.

Read this section to see how these theories can be used.

5.2.4: Appraisal URL Appraisal

It's not enough for HR to recruit, train, develop, and motivate employees. It is also important for employees to be assessed or reviewed so they know how they are doing.

Read this section to learn about some methods for employee performance review.

5.2.5: Employee Benefits URL Employee Benefits Overview

Another important duty of human resources is creating a compensation or benefits package that is sufficiently robust to keep employees from leaving but not so extravagant that the business goes bankrupt in trying to compensate their employees.

Read pages 256–262 for an overview of a few common and a few less common, but enticing, types of employee benefits.

URL What Makes a Great Place to Work?

This section takes another look at benefits and some factors that make a business a good place to work.

URL Creating and Comparing Employee Benefit Plans
Complete the assignment on page 271, and then complete the assignment on pages 273–274. Work on these tasks independently rather than with a team.
5.2.6: Labor Negotiation URL Unions

A discussion of human resource management would not be complete without including some information on labor unions. While it would be nice to think that business owners would have their employees' best interests at heart, this is not the case. To provide employees with some power to negotiate for their benefits, labor unions use collective bargaining to get employees what they deserve.

Read pages 263–264 to learn some key terms in labor unions and labor negotiations.

URL Labor Unions

Now, let's take a look at why unions exist, how they are structured, and how the collective bargaining process works.

5.3: Teamwork and Communications URL Teamwork and Communications

Communication is a vital part of any human interaction and business is no exception. Read this chapter to learn about teams, teamwork, and communication in business environments. Complete the exercises at the end of each section to learn more about the importance of communication.

5.4: Forming a Corporate Mission and Culture URL Mission Statements and Corporate Culture

Review pages 249–250. Then, complete the assignment on page 265. Develop your own mission statement from your company analysis. It may help to find mission statements online for similar companies. Fill in the chart with your company and mission statement, as well as other the companies, and their mission statements, that you found online. Summarize your findings in a 500–700-word report.

5.5: Corporate Social Responsibility and Business Ethics URL Corporate Social Responsibility

While the primary goals of a business are to provide a product society needs and to make a profit, they do not operate in a vacuum. In fact, they are an integral part of society and have a certain amount of responsibility to the society in which they operate.

Review pages 252–253 to refresh your memory about corporate responsibility.

URL Business Ethics and Social Responsibility

Corporate social responsibility also includes a mandate for businesses to act ethically. While businesses themselves are neither ethical nor non-ethical, the people that run them are.

Read this chapter to see how ethics plays a role in business operations, then complete the exercise at the end of the chapter.

File CSR Hall of Fame and Hall of Shame

Complete this assignment. Instead of working as a team, work individually to research several companies that have succeeded or failed at maintaining ethics for social responsibility. Keep track of these companies by using the chart provided. After you have completed your research, present your finding to family members or friends, and then have them vote on which company was the best for the Hall of Fame and the worst for the Hall of Shame.

5.6.1: Risk and Risk Management URL Risk Management

Since there is so much that is risky in operating a business, shouldn't there be ways to manage the risk? Read this article on risk management to get an overview of how businesses can manage risk.

5.6.2: Contracts URL Introduction to Contracts, Sales, and Product Liability

Contracts are an integral part of doing business. Managers in all areas of a business should have a basic understanding of what constitutes an enforceable contract.

Read the introduction and first section of each of chapters 8, 9, 10, 11, and 12. Combined, they will provide you will a basic understanding of the requirements for a contract.

5.6.3: Bankruptcy URL Introduction to Bankruptcy and Overview of the 2005 Bankruptcy Act

While business managers would of course hope not to be in a situation where they had to consider bankruptcy, they should still be aware of the options that are available to them – from complete liquidation to reorganizing or renegotiating part of their debt.

Read this section to learn more about the purpose of, and options for, bankruptcy.

Study Guide Book BUS101 Study Guide
Course Feedback Survey URL Course Feedback Survey