2.2: Professional Sales Ethics
Understanding ethics and ethical expectations within the sales field is critical for a salesperson. In this section, we examine ethics in sales, what it is, what it means, and why it is essential.
Listen to this conversation on the elements of ethical behavior in sales. How can you adopt these ideas in your practice?
Read this chapter on ethics in the sales field. It will help frame some key issues to consider when thinking about ethics.
This video on intellectual honesty explores aspects of communicating ethically as a leader. As you watch, consider how practicing intellectual honesty can positively impact your sales team and how you develop relationships with your customers.