Administrative or Virtual Assistant Specialization

The Administrative and Virtual Assistant Specialization Program prepares students for success in modern office and remote work environments by developing essential communication, organizational, and technical skills. Students begin by strengthening their ability to write clearly and professionally, adapt messages for diverse audiences, and apply ethical standards in workplace correspondence. They build confidence in oral communication and presentation, learning to deliver effective messages across different contexts. Technical proficiency is emphasized through practical training in widely used productivity tools, including Microsoft Word, Excel, and Google applications, enabling students to create, format, and manage professional documents and spreadsheets.

Time management and prioritization strategies equip learners to balance tasks efficiently, while coursework in workplace etiquette, diversity, and inclusion highlights the importance of professionalism and cultural awareness. The program also explores crisis communication and problem-solving, ensuring students can remain resourceful under pressure. By integrating communication, technology, and organizational strategies, graduates are prepared to thrive as administrative or virtual assistants, supporting individuals and teams in dynamic professional settings.

Program status:
Program is not allocated
Allocation start:
Not set
Allocation end:
Not set

Content

Item Completion type
 Administrative or Virtual Assistant Specialization All in any order
      PRDV104: Professional Etiquette
      PRDV005: Time and Stress Management
      PRDV002: Professional Writing
      PRDV003: Word Processing
      PRDV004: Spreadsheets
      PRDV008: Preparing and Delivering Presentations
      PRDV107: Crisis Communication