To help answer the question about pay differences between managers and other employees, read this section. Managers have to have many skills that put them at the top of the pay scale, including problem-solving skills the average worker doesn't need.
Applying Your Skills at Notes-4-You
So, what types of skills will managers at Notes-4-You need? To oversee
note-taking and copying operations, first-line managers will require
technical skills, probably in operations and perhaps in accounting.
Middle managers will need strong interpersonal skills to maintain
positive working relationships with subordinates and to motivate them.
As president, because you have to solve problems and come up with
creative ways to keep the business growing, you'll need conceptual
skills. And everyone will have to communicate effectively: after all,
because you're in the business of selling written notes, it would look
pretty bad if your employees wrote poorly. Finally, everyone will have
to use time efficiently and call on problem-solving skills to handle the
day-to-day crises that seem to plague every new company.