PRDV217: Introduction to Sales

Accent
The prominence of a syllable in terms of loudness, pitch, and/or length.

Articulation
The act of producing clear, precise, and distinct speech.

Body Language
Body stance, gestures, and facial expressions.

Dialect
A variety of language, cant, or jargon set apart from other varieties of the same language by grammar, vocabulary, or patterns of speech sounds.

Diction
The accent, inflection, intonation, and sound quality of a speaker's voice. Also known as enunciation.

Elocution
The formal study and practice of oral delivery, especially concerning the performance of voice and gestures.

Extemporaneous Delivery
Learning your speech well enough to deliver it from a key word outline.

Impromptu Speeches
A speech delivered without previous preparation.

Inflections
Variations, turns, and slides in pitch to achieve meaning.

Manuscript Delivery
Reading the text of a speech word for word.

Memorized Delivery
Learning a speech by heart and then delivering it without notes.

Performance
The execution of a speech in front of an audience.

Pitch
The highness or lowness of one's voice or of sound.

Pronunciation
Saying words correctly, with accurate articulation, stress, and intonation, according to conventional or cultural standards.

Regionalism
A speech form, expression, or custom characteristic of a particular geographic area.

Tempo
The rate, pace, or rhythm of speech.

Timbre
The characteristic quality of the sound of one's voice.

Tone
The particular sound quality (e.g., nasal or breathy) or emotional expression of the voice.

Verbatim
To say exactly the same words.

Vocalized Pauses
Verbal fillers in speech such as "um," "uh," "like," "and," or "you know."