BUS305 Study Guide

Unit 2: Building the Right Team

2a. Identify and describe the dynamics of team building

1. Managers play an integral role in the operation of all organizations.

  • What are the roles of each of the different types of organizational managers: top managers, functional managers, supervisory managers, line managers, staff managers, project managers, and general managers?
  • How do managers address interpersonal relationships within the organization?
  • What is the relationship between leadership, entrepreneurship, and strategic activities?
  • What roles must managers take to be effective and ensure that corporate goals are met?

To review, see Who Are Managers? and Leadership, Entrepreneurship, and Strategy.

2. Effective managers exhibit certain behavioral traits and styles of leadership. The Big Five personality traits are openness, conscientiousness, extraversion, agreeableness, and neuroticism.

  • What are the features of each of the three primary decision-making styles: authoritarian, democratic, and laissez-faire?
  • What are the contingency and contemporary leadership approaches: Fiedler's Contingency Theory, Situational Leadership Theory, Path-Goal Theory of Leadership, and Transformational Leadership Theory?

To review, see Leading People and Organizations.

3. Emotions and individual personalities affect every workplace.

  • How do emotions affect behavior and attitudes toward work and coworkers?
  • How can managers unify and motivate their teams?

To review, see Emotions at Work and Designing a High-Performance Work System.

 

Unit 2 Vocabulary

This vocabulary list includes terms that might help you answer some of the review items above and some terms you should be familiar with to be successful in completing the final exam for the course.

  • Attitudes
  • Behaviors
  • Contingency approaches
  • Decision-making styles
  • Emotions
  • Empowerment
  • Human resource management
  • Leaders
  • Leadership
  • Management
  • Managers
  • Organizational Performance
  • Personality traits
  • Strategy
  • Succession planning