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PRDV225: Managing Employees
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Course Introduction
Course Syllabus
Unit 1: Motivation
The Puzzle of Motivation
1.1: Case Study: Zappos Creates a Motivating Place to Work
Motivating Employees
Delivering Happiness
Subunit 1.1 Discussion
1.2: Need-Based Theories of Motivation in Management
Need-Based Theories of Motivation
1.3: Process-Based Theories of Motivation in Management
Process-Based Theories
1.4: How to Develop Your Personal Motivation Skill Set
Developing Your Personal Motivation Skills
Unit 2: Empowerment
Empowerment
The Benefits of Empowering Employees
3.1: Case Study: PointCast
Negotiation Failure: The Case of the PointCast
3.2: Management's Conflict Essentials
Understanding Conflict
3.3: Identifying the Causes and Outcomes Associated with Conflict
Causes and Outcomes of Conflict
3.4: Implementing Conflict Management
Conflict Management
3.5: Management Must Understand Negotiations
Negotiations
3.6: Conflict Resolution
Four Ways to Deal with Conflict at Work
Steps To Resolve Workplace Conflict
Meaningful Conflict in the Workplace
3.7: Bringing It All Together: A Final Thought on Personality, Behaviors, Biases, Empowerment, and Improving Productivity
The Personal Side of Management
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Certificate Final Exam
PRDV225: Certificate Final Exam
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PRDV225: Managing Employees
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