Ethics refers to the principles, values, and standards that guide individuals and organizations in distinguishing right from wrong and determining appropriate conduct in various contexts. Ethical standards can vary from person to person and from society to society. Ethical standards generally form the basis for legal standards in many countries. There are many ethical issues in the use of information technology and business intelligence. Many of these have not yet been addressed by legal systems. Thus, understanding the basic principles of ethical thinking is necessary to help IT professionals guide their decision-making. Have you ever been in a situation where you thought that some proposed plan might be unethical? Why did you believe that? What ethical principles were you following?
Why Ethics Matter
Figure 1.1 Each of us makes innumerable decisions every day. In a business context, these choices have consequences for ourselves and others whom we must take into account in our decision-making process.
Ethics consists of the standards of behavior to which we hold ourselves in our personal and professional lives. It establishes the levels of honesty, empathy, and trustworthiness and other virtues by which we hope to identify our personal behavior and our public reputation. In our personal lives, our ethics sets norms for the ways in which we interact with family and friends. In our professional lives, ethics guides our interactions with customers, clients, colleagues, employees, and shareholders affected by our business practices (Figure 1.1).
Should we care about ethics in our lives? In our practices in business and the professions? That is the central question we will examine in this chapter and throughout the book. Our goal is to understand why the answer is yes.
Whatever hopes you have for your future, you almost certainly want to be successful in whatever career you choose. But what does success mean to you, and how will you know you have achieved it? Will you measure it in terms of wealth, status, power, or recognition? Before blindly embarking on a quest to achieve these goals, which society considers important, stop and think about what a successful career means to you personally. Does it include a blameless reputation, colleagues whose good opinion you value, and the ability to think well of yourself? How might ethics guide your decision-making and contribute to your achievement of these goals?
Source: Stephen Byars and Kurt Stanberry, https://openstax.org/books/business-ethics/pages/1-introduction
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