Iberia Airlines Cancellation Policy (2024–2025)
🕒 24-Hour Risk-Free Cancellation
Iberia offers a 24-hour risk-free cancellation policy for flights booked through their official channels (website, mobile app, or customer service). To qualify:Sangam Helpdesk
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Booking Timeframe: The flight must be booked at least 7 days before the scheduled departure.
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Cancellation Window: You must cancel the flight within 24 hours of booking.
If both conditions are met, you are eligible for a full refund, including taxes and fees. This policy applies to most fare types, including non-refundable tickets. However, group bookings and award tickets are excluded from this policy. pre-upg.iberia.com
💸 Refundable vs. Non-Refundable Tickets
Refund eligibility depends on the fare type purchased:
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Refundable Tickets: You can cancel at any time before departure and receive a full refund to your original payment method.
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Non-Refundable Tickets: These tickets are more restrictive:
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24-Hour Cancellation: If you cancel within 24 hours of booking and meet the 7-day advance purchase requirement, you are eligible for a full refund.
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After 24 Hours: The fare is forfeited. However, you may receive a refund of taxes and fees.
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Special Circumstances: In cases of flight cancellations by Iberia, significant delays, or other exceptional situations, you may be entitled to a full refund, even for non-refundable tickets.
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💰 Cancellation Fees by Fare Class
Iberia's cancellation fees vary based on the fare class purchased:
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Basic & Classic Economy: €60 fee per passenger.Google Groups
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Flexible Economy: €60 fee for subsequent cancellations after the first free cancellation.
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Business Plus: €120 fee per passenger.Google Groups
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Business Club: €250 fee per passenger.Google Groups
These fees are charged per passenger and per one-way flight. Bookings with multiple passengers would incur fees for each traveler. Changes to inbound or outbound portions of a roundtrip booking are considered separate one-way flights. Google Groups
📞 How to Cancel Your Iberia Flight
You can cancel your Iberia ticket through the following methods:
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Online: Visit the Iberia website and navigate to the "Manage your booking" section. Enter your booking reference and last name to access your reservation and initiate the cancellation process.Wise
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Mobile App: Open the Iberia app on your mobile device, log in to your account, and go to the "My Bookings" section. Select the reservation you wish to cancel and follow the prompts.
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Phone: Call Iberia's customer service at +34 91 904 63 42 for assistance. Provide your booking details to the representative and request the cancellation. Wise
⏳ Refund Processing Times
Refund processing times vary based on the method of payment used:
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Credit Card Payments: Refunds are typically processed within 7 business days.
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Other Payment Methods: Refunds are generally processed within 20 calendar days.
If your refund is delayed beyond these timeframes, it's advisable to contact Iberia customer service for assistance.
🎟️ Travel Vouchers
If you choose not to cancel within the 24-hour window or if your ticket is non-refundable, Iberia may offer a travel voucher for future travel. These vouchers are typically valid for 12 months from the date of issuance. However, the value of the voucher may be less than the original ticket price, depending on the fare conditions.