JetBlue Airways offers a flexible cancellation policy to accommodate travelers' changing plans. The specifics of cancellations, refunds, and credits depend on the fare type purchased and the timing of the cancellation.
⏰ 24-Hour Risk-Free Cancellation
Eligibility: If you book your flight at least seven days before the scheduled departure, you can cancel within 24 hours of booking for a full refund. This policy applies to all fare types.
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💳 Refundable vs. Non-Refundable Fares
Refundable Fares
Refund Process: Passengers are entitled to a full refund to the original form of payment if they cancel before the scheduled departure.
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Non-Refundable Fares
Cancellation: If you cancel a non-refundable ticket, the remaining balance is issued as a JetBlue Travel Bank credit, valid for 12 months from the date of issuance.
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🧾 Cancellation Fees by Fare Type
Fare TypeCancellation Fee (Domestic)Cancellation Fee (International)
Blue Basic$100$200
Blue$75$150
Blue Plus$75$150
Blue Extra$150$200
Mint$150$200
Note: These fees apply if the cancellation occurs after the 24-hour risk-free period.
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🛑 No-Show Policy
Consequence: If you miss your flight without prior cancellation, the entire booking amount is forfeited. This includes any ancillary purchases such as seat upgrades or additional baggage fees.
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✈️ Flight Cancellations by JetBlue
Full Refund: If JetBlue cancels your flight, you are entitled to a full refund to your original form of payment.
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Rebooking: JetBlue will often offer to rebook you on the next available flight at no additional cost.
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Travel Credit: Alternatively, you can opt for a travel credit for future travel.
📞 How to Cancel Your JetBlue Flight
Online: Visit the JetBlue website and navigate to "Manage Trips." Enter your last name and confirmation code, then follow the prompts to cancel your flight.
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Phone: Call JetBlue customer service at 1-800-JETBLUE (1-800-538-2583) to cancel your flight. Note that phone cancellations may incur a $25 fee per person.
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🕒 Refund Processing Time
Credit Card Payments: Refunds are typically processed within 7–10 business days.
Other Payment Methods: Refunds may take longer, depending on the payment method us
🎁 Special Circumstances
Medical Emergencies or Death: JetBlue may offer flexibility, such as waiving cancellation fees or providing refunds, provided you can submit the necessary documentation.
