PRDV008: Responding to Hostile Questions | Saylor Academy

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Watch this video to learn strategies for handling an audience member who uses question-and-answer time to express hostility.

Source: Dianna Booher, https://www.youtube.com/watch?v=PJUzRvMzBeQ
This work is licensed under a Creative Commons Attribution 3.0 License.

Last modified: Monday, 16 September 2024, 11:47 AM

Course Introduction

Course Syllabus

Unit 1: The Elements of Communication

1.1: Presenting to an Audience

The Benefits of Learning How to Speak Publicly

1.2: The Communication Model

The Communication Process

Communication Models

1.3: Feedback

Reading Audience Feedback

1.4: Context and Interference

The Communications Process

Transactional Model of Communication

Unit 2: Analyze Your Audience

2.1: Audience Analysis

What Is Audience Analysis?

Audience Analysis for Public Speaking

How to Conduct Audience Analysis

2.2: Choosing the Right Language

The Importance of Language

Word Choice

Language

2.3: Using Inclusive Language

Inclusive Language

2.4: Using Simple Language

Using the Right Tone

Unit 3: Making Your Presentation Relevant

3.1: How to Choose Your Topic

Choosing a Topic

3.2: Topics That Are Relevant to You

Finding and Selecting a Topic

How to Choose a Topic

3.3: Topics That Are Relevant to the Audience

Choosing a Relevant Topic

3.4: Topics That Are Relevant to the Occasion

Consider the Occasion

Unit 4: Structuring Your Presentation

4.1: General Purpose-Presentations

Finding Your Purpose

4.1.1: Presenting to Inform

Informative Speeches

Example of an Informative Speech

4.1.2: Presenting to Persuade

Persuasive Speeches

How to Use Rhetoric to Get What You Want

4.1.3: Presenting to Entertain

Entertaining Speeches

4.2: Specific-Purpose Presentations

Specific Purposes

Developing Your Specific Purpose

4.3: Writing a Thesis

Developing Your Thesis

Establishing a Purpose and a Thesis

The Goal of Your Thesis

4.4: Main Points and Speech Patterns

Determine Your Main Points

Common Speech Patterns

4.5: Topic Sentences

Topic Sentences

Creating a Topic Sentence

4.6: Sub-points

Distinguishing Main Points and Sub-claims

4.7: Introductions and Conclusions

Why Introductions Matter

Parts of an Introduction

How to Write an Introduction

Introductions

Why Conclusions Matter

4.8: Getting the Audience's Attention

Incorporating an Attention-Getter

How to Begin Your Speech

Steps for Creating a Conclusion

Parts of a Conclusion

4.9: Transitions

The Importance of Transitions

Keep Your Speech Moving

Incorporating Transitions

Unit 5: Providing Supporting Content

5.1: Types of Supporting Content

Researching and Supporting Your Speech